Team Lead, Enterprise Applications job at Diamond Trust Bank | Apply Now

Key Responsibilities :
• Serve as the SME for Windows Server OS architecture and the Active Directory Domain in a mission-critical enterprise production environment.

• Provide Tier 2/3 support for troubleshooting and diagnosing issues in hybrid environments (on-premise and cloud).

• Work closely with internal and external senior technical engineers to design solutions or troubleshoot technical issues.
• Independently research and resolve highly complex technical problems.

• Continuously monitor and mitigate security vulnerabilities within the Microsoft infrastructure.

• Perform daily and weekly maintenance, proactively actioning alerts from monitoring systems.

• Manage MS subscriptions, licenses, and identity management, and create automated processes to enhance efficiency using PowerShell and Microsoft Graph API.
• Adhere to ITIL concepts, including Change Management, when making changes to key production systems.
• Assist with the creation of documentation, system configurations, and Standard Operation Manuals.

• Provide after-hours support for critical systems and collaborate with partners across different time zones.

Desired Experience and Knowledge :
• Experience working with Microsoft Identity technologies, including Active Directory, Windows File Services, and Group Policies.
• Expert knowledge of AD, ADFS, PKI, DNS, DHCP, and related services in a Windows Server landscape.
• Experience with Microsoft Exchange, VMware, and Virtualization technologies.
• Strong understanding of infrastructure, networking fundamentals, and monitoring best practices.