Supermarket Support Staff job at Samuel and Samantha Enterprises Ltd | Apply Now

Customer Assistance:

• Greet customers courteously and provide basic assistance, including answering inquiries and directing them to appropriate areas or staff members.

• Assist customers with locating products and offer help during peak hours or busy periods.

Stocking and Inventory Support:

• Assist with receiving and unpacking deliveries, ensuring that items are accurately recorded and stored in designated areas.

• Restock shelves promptly and organize products on the sales floor to maintain product availability and visual appeal.

• Conduct routine stock checks and report discrepancies to the Inventory Manager or Floor Supervisor.

Store Presentation and Maintenance:

• Ensure that the supermarket floor, display areas, and storage spaces are clean, orderly, and well-organized.

• Support cleaning activities and assist with maintaining a hygienic environment for both customers and staff.

• Set up and dismantle promotional displays, ensuring that visual merchandising standards are met.

Assistance with Administrative Tasks:

• Help with data entry tasks related to inventory management and daily sales reporting when required.

• Assist in preparing documentation for audits, cycle counts, and other operational reviews.

• Support cashiers and front-line staff during peak times by performing secondary tasks, such as handling returns or processing simple transactions.

Team Collaboration:

• Work collaboratively with other support and operational staff to ensure a smooth workflow throughout the store.

• Communicate effectively with supervisors and department heads regarding operational issues, customer feedback, or stock-related concerns.

Adherence to Policies and Procedures:

• Follow all company policies, including those related to customer service, safety, and data confidentiality.

• Utilize proper handling techniques and equipment as instructed by supervisors to ensure safety and efficiency.