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Specialist - Managed Services Operations. Technology Information job at MTN | Apply Now
Are you looking for Administrative jobs in South Africa 2024 today?, then you might be interested in Specialist - Managed Services Operations. Technology Information job at MTN
South Africa
Full Time
About the Organisation
MTN Group Limited (formerly M-Cell) is a South African multinational corporation and mobile telecommunications provider. Its head office is in Johannesburg. MTN is among the largest mobile network operators in the world, and the largest in Africa.
Job Title
Specialist - Managed Services Operations. Technology Information job at MTN
Job Description
Mission / Core purpose of the job
The Specialist: Managed Services Operations will be responsible to:
•Ensure that all active and passive components of the BTS sites in the region are maintained effectively
and according to relevant procedures and standards as per the SLA with the vendors and ensure
awareness and adherence to MTNSA’s agreed SLA’s
•Plays an active role in managing the relationship with the vendor and ensure the vendor adhere to
governance and SLA (as per the vendor contract and MTNSA SLA’s)
•Ensure the best solutions are implemented to improve network performance
Duties and Responsibilities
•Reporting of vendors performance regularly.
•Work with the regional transmission and TFLS planning teams to ensure the transmission/TFLS network is
performing optimally.
•escalate any issues on the transmission/TFLS network to the vendor and manage the restoration
•governance of vendors, both managed services as well as any other vendors MTN uses to repair or restore
services.
•Assist with the various requests / requirements from MTN headquarters as well as the regional
commercial teams,
•Ensure alignment between the various MTN departments and the vendors.
•Work closely with the commercial teams and assist with the CBU cluster teams on operational issues and
reports in the clusters.
•Responsible to manage vendors to ensure they are accountable and adhere to SLA’s as per the contract
and ensure they are aware and adhered to MTNSA SLA’s
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Diploma related to Network Operations/Technology
•Code 8 B driver’s licence
Experience
Minimum 5 years’ telecoms experience including:
•Network operations
•Dealing with vendors/3rd party contractors
•Project management
Skills
•Motivated and innovative self-starter.
•Prepared to work long hours.
•Handles working under stress and meeting deadlines.
•Uses initiative in solving technical problems.
•Can work in elevated positions, not scared of heights.
•Competent in the use of mechanical and electrical hand tools.
•Competent on/off road driving ability.
•Prepared to provide hands on skills if and when required.
•Must have no problem staying overnight.
How to Apply
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application
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