Share this Job
SME Account Manager job at MTN Uganda | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in SME Account Manager job at MTN Uganda
Kampala, Uganda
Full Time
About the Organisation
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Job Title
SME Account Manager job at MTN Uganda
MTN Uganda
Job Description
Job Title: SME Account Manager
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Manager – SME Sales
The primary role of the Account Manager – MTN Business is to grow MTN Uganda market share and ensure sales leadership and acquisition of new business to enable attainment of business targets while retaining existing customers.
Duties, Roles and Responsibilities
Initiate, design and ensure provision of appropriate fixed and mobile, data and voice solutions, for the small and medium market sector, with the objective of maximizing MTN Uganda Market share.
Maximize the acquisition of MTN client base for all MTN network solutions in a bid to meet assigned targets.
Ensure maximum utilization of MTN fixed and mobile corporate solutions.
Implement acquisition strategies for the Small & Medium sector as set.
Analyze account revenue trends with an objective of growing their size and value Develop weekly, monthly and quarterly sales plans in accordance to agreed strategies and submit them to Sales Manager SME for perusal and approval.
Contribute to the sectors’ quarterly strategy to ensure synergy creation.
Asses and report on competitor activity with specific reference to how it impacts on the delivery of services to assigned accounts.
Recommend and propose strategies to mitigate competitor attack.
Manage discounted services within the assigned accounts and ensure that the discounts reflect a quantifiable value to the company.
Maintain a 45day credit culture within assigned accounts.
Provide weekly and monthly reporting to the Sales Manager SME.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Commerce, Business Administration, Engineering or computer Science or its equivalent.
Professional Certificate in selling and customer services OR Membership to chattered institute of marketing is an added advantage.
Experience:
At least 3-5 years Sales experience of durable high-tech goods that require after sales services in fast paced customer focused company.
Knowledge of telecommunication industry is an added advantage.
Valid Driver’s license (at least 2 years) is a requirement.
Knowledge, Skills and Competencies:
Prior knowledge of the MTN products and services;
Organizational Commitment and Performance Excellence skills.
Good management report writing, strong presentation and communication skills.
Strong Emotional intelligence, Teamwork, interpersonal and relationship building skills.
Financial deal analysis calculations
Business acumen with a problem-solving attitude
Computer Skills-MS Office applications, knowledge of CRM software
Excellent Communication; presentation and negotiation skills.
Good Interpersonal and Customer Management skills.
High degree of integrity.
How to Apply
All candidates who wish to join MTN Uganda in this capacity should apply online at the APPY Button below.
Deadline: 22nd April 2025
Related Jobs
.png)
.png)
