SME & Retail Sales Agent job at AAR Health Services (U) Ltd | Apply Now

Sales and Lead Generation:

• Identify and prospect new SME and retail clients.

• Build and maintain a pipeline of potential customers through cold calling, networking, and attending business events.

• Actively promote the company’s products or services to meet sales targets.

• Develop tailored sales pitches to meet the specific needs of SMEs and retail businesses.

Customer Relationship Management:

• Establish and maintain strong relationships with existing and potential clients.

• Regularly follow up with clients to ensure satisfaction and identify new sales opportunities.

• Provide product demonstrations and presentations to potential clients.

Sales Target Achievement:

• Meet or exceed monthly, quarterly, and annual sales targets.

• Report on sales activities, forecasts, and pipeline to management.

Market Research and Feedback:

• Monitor market trends and competitors to stay ahead of industry changes.

• Gather feedback from clients to improve products, services, and sales strategies.

Sales Administration:

• Prepare and process contracts, orders, and invoicing for clients.

• Maintain accurate records of customer interactions, transactions, and sales activities.

• Collaborate with other departments (e.g., marketing, logistics) to ensure smooth product delivery and service.

Customer Service:

• Address customer queries and issues promptly and professionally.

• Provide after-sales support to ensure long-term satisfaction and retention.

Product Knowledge:

• Stay updated on product offerings, features, and benefits to provide accurate information to clients.

• Educate clients on new products and services that meet their business needs.