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Senior Relationship Manager (Sector Head) job at True North Consult Ltd | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Senior Relationship Manager (Sector Head) job at True North Consult Ltd
Kampala, Uganda
Full Time
About the Organisation
True North Ltd is a leading consulting and talent solutions firm dedicated to helping businesses and individuals achieve their full potential through strategic human capital development, leadership training, and organizational transformation. Recognized for its expertise in executive search, talent management, and business advisory services, the company has built a strong reputation for delivering tailored solutions that drive growth and operational excellence.
True North Ltd fosters a dynamic and inclusive work culture, offering employees opportunities for continuous learning, career development, and a collaborative environment that values innovation and excellence. The company provides diverse job opportunities in consulting, recruitment, training, and business strategy, with flexible work arrangements that support productivity and work-life balance.
Since its inception, True North Ltd has evolved by leveraging industry insights, cutting-edge technology, and a deep understanding of market trends to develop innovative talent solutions that address workforce challenges. Its business model integrates data-driven recruitment, leadership coaching, and digital HR solutions to enhance talent acquisition, employee engagement, and business performance.
With a broad reach, the company serves clients across multiple industries, including finance, healthcare, technology, and manufacturing, supporting businesses in Uganda and beyond. Rooted in core values of integrity, excellence, collaboration, and impact, True North Ltd remains committed to fostering ethical business practices and sustainable talent development. Through Corporate Social Responsibility (CSR), the company actively supports youth employment programs, leadership mentorship, and community capacity-building initiatives to drive positive social change. For more information about services, partnerships, and career opportunities, visit [Company Website].
Job Title
Senior Relationship Manager (Sector Head) job at True North Consult Ltd
True North Consult Ltd
Job Description
Job Title: Senior Relationship Manager (Sector Head)
Organisation: True North Consult Ltd
Duty Station: Kampala, Uganda
Take charge of and oversee assigned sector portfolio by directing, controlling and co-ordinating all banking, lending, deposit taking and operations associated with accounts with the intention of monitoring acceptable credit risk and maximizing the bank’s return from each client. Identify, cultivate, develop and manage business relationships with clientele within the assigned sector portfolio.
Duties, Roles and Responsibilities
Financial
Responsible for the growth of the corporate banking business assigned sector portfolio to ensure set targets for portfolio growth, income and quality are achieved.
Assess and recommend high quality credit facilities for clients within allocated segment and potential clients and thereafter oversee completion of all related security documentation with a view to maximizing earnings and minimizing bad debts. The full process to be handled in a professional and efficient manner and in conformity with Credit Policy requirements
Identify and develop new business proposals within allocated sector efficiently and expeditiously to ensure that potential new business opportunities with existing and new clients are not lost to competitors
Generate and improve profitability of allocated sector portfolio of new customer relations
Customer
Collect and analyze vital data on allocated sector client’s i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc.
To acquire in-depth knowledge which will enable you to act as adviser to management on all aspects of assigned accounts relationships
Initiate and monitor Customer/Bank contact at all levels for assigned clients to ensure highest standards of service are maintained.
Develop an intimate understanding of the client’s industry/Business, analyze their modus operandi, management practices, judgment of various influential decision makers and market conditions affecting their long-term viability, prepare customer account plans of customer plans
Treat customers fairly and avoid mis/over-selling
Internal business processes
Adhere to Bank risk management and operational policies & Standards in the unit
Compliance with local regulatory & group policies on KYC &AML
Learning and growth
Lead a team of highly motivated individuals and ensure that you assist them to meet their objectives.
Responsible for the Performance management of all Corporate and Commercial Banking staff ensuring effective target setting, monitoring and correct performance measures are done.
Ensure that the staff adhere to the leave guidelines as per Human resource policy
Ensure the team is well trained in all areas concerning their line of work
Mentor and discuss career path and growth opportunities. Work with the staff to achieve these opportunities
Attend all trainings arranged by the Bank
Discuss career path/growth with line manager at least quarterly

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A Bachelor’s Degree from a recognized university
A Master Degree in Business Administration (MBA) is an added advantage
Experience
At least 8 years and above working experience within the credit or front sales environment, 3 of which at managerial level
Professional Training
Professional qualifications in ACCA, CPA, CFA etc. are an added advantage
Strong general banking expertise
Prior experience within the Corporate Banking environment is an added advantage
Technical Competencies
Financial Analysis
Understands how to interpret financial statements and capable of generating a detailed credit appraisal.
Credit Structuring
Understands and can structure complex deals
Behavioral Competencies
Intellect
Applies business acumens and technical financial skills to the overall management of the performance management and development platforms.
Team player
Shares with and consults others, enjoys working in a collaborative context
Level headed
Should be able to handle rejection and deal with difficult customers
Flexible Is open to and is able to cope with change, is able to deal with ambiguity as a result of change
Listening
Encourages and seeks to understand other view points and perspectives Attuned to all possible sources of useful information
Behavioral Competencies
Persuasive
Enjoys selling, convincing with facts, negotiates, changes the opinions of others
Decisive
Weighs things up quickly, is prepared to take calculated risks
Socially confident
At ease with meeting people, knows what to say and is quick to establish rapport
Resourceful
Finds practical ways to solve issues
How to Apply
Please share your CV and Academic Documents to exechire@truenorthafrica.com with subject line Senior Relationship Manager (Sector Head) in the subject line of your email by 11th April, 2025.
All applications shall be acknowledged as received but only shortlisted candidates will be contacted.
All applicants should share their CV’s and Cover Letters in PDF or MS Word STRICTLY.
For any inquiries on this career opportunity and the application process please e-mail. s.ashaba@truenorthafrica.com
Deadline: 11th April 2025