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Senior Relationship Manager – SME Banking job at Bank of Africa | Apply Now
Are you looking for bank jobs in Uganda 2024 today? then you might be interested in Senior Relationship Manager – SME Banking job at Bank of Africa
Kampala, Uganda
Full Time
Bank of Africa Uganda Limited (BOA Uganda) is a key player in the Ugandan banking sector, providing a wide range of financial services to individuals, businesses, and institutions. As part of the Bank of Africa Group, which operates in 18 countries across Africa, BOA Uganda benefits from a strong network and extensive experience in the African financial landscape.
Established in 1985, BOA Uganda has grown significantly, earning a reputation for reliability, innovation, and customer-focused services. The bank offers a comprehensive suite of products, including personal and business banking, loans, savings and investment accounts, and digital banking solutions. Its commitment to leveraging technology has led to the development of robust online and mobile banking platforms, making financial services more accessible and convenient for its customers.
BOA Uganda is known for its strong focus on small and medium-sized enterprises (SMEs), providing tailored financial solutions to support their growth and development. The bank offers various credit facilities, advisory services, and business development support to help SMEs thrive in a competitive market.
The bank also places a high priority on corporate social responsibility, engaging in numerous initiatives aimed at improving the well-being of communities in Uganda. These initiatives include support for education, health, environmental conservation, and economic empowerment projects. Through its community outreach programs, BOA Uganda demonstrates a commitment to making a positive impact on society.
Senior Relationship Manager – SME Banking job at Bank of Africa
Bank of Africa
Drive the SME Business to achieve and exceed Business goals through a dynamic business growth strategy and vigilant Relationship Management within SME market segment that is aligned with the overall Bank’s Mission.
Manage and provide profitable delivery of a proactive, value adding sales, solutions and service platform to our top SME clients.
Guide the SME Relationship Managers in scanning and structuring the SME market to recruit, nature and sustain new quality relationships and drive profitable balance sheet growth
Support the Relationship Manager’s in structuring/customizing credit loan facility options and parameters for credit approval.
Perform a strong seniority role and providing support to the Relationship Managers staff within the SME Center.
Drive and manage SME sales, Compliance, watch list and any other activities to be delegated by the Head of SME Banking
Drive vigorous sales process management; from prospecting to closure so as to ensure a healthy pipe-line of SME business with the aim of attaining continuity and meeting agreed business growth objectives across all product ranges and the SME market segments
Support the creation of customer insight through on-going portfolio analysis and formulation of focused and value-driven customer relationship management strategies
Uphold a culture of excellent service and quality relationship management in order to retain and develop customers, and expand the Bank’s wallet-share by ensuring compliance with the Service Charter.
Continuously monitor the business portfolio to ensure vigilant Covenants and Arrears
Management in line with BOA policies in order to spot early-attention areas. The objective is to maintain the loan portfolio’s NPA percentage within agreed parameters and ensure customers meet the contractual obligations to the Bank
Constantly explore the enhancement of the Bank’s brand so that the Bank holds out in the target markets as one of the best in the SME field in terms of service, innovation and customer awareness/responsiveness.
Vigilantly monitor the market and industry trends, and competitor behavior to gather market intelligence, in order to advise and shape management response and the actions of the SME team to effectively manage opportunities and threats, with the aim of maximizing business performance
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Knowledge and Experience:
A university degree in Finance, Marketing, Banking or any related field;
5 years’ experience in Financial Services Business Development
Strong track record in Direct Selling, Sales Management and Relationship Management;
Solid grasp of the Bank’s Policies, Processes and Procedures relating to Credit and Business;
Solid grasp of the Bank’s business model, its strategy and all of its products and services;
Solid grasp and interpretation of industrial and national economic trends;
Competence Requirements:
Leadership and team management skills
Customer centricity, with a strong appreciation for client behavior
Solid business acumen and financial skills
Solid and proven credit risk management
Good facility structuring and negotiation skills
Strong decision-making, conflict resolution and problem solving skills
Very strong presentation, verbal and written communication skills
Team player with strong interpersonal skills and the ability to build internal and external networks
Ability to work under pressure, and exercise excellent judgment
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
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