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Senior Psychosocial Support Services Officer job at Mastercard Foundation Scholars Program | Apply Now

Are you looking for Social Science jobs in Uganda 2025 today? then you might be interested in Senior Psychosocial Support Services Officer job at Mastercard Foundation Scholars Program

Kampala, Uganda

Full Time

Deadline: 

11 Apr 2025

About the Organisation

The Mastercard Foundation is an international non-governmental organization established by Mastercard in 2006. The organization, which is based in Toronto, Ontario, has supported work in 49 countries. In 2018, Mastercard Foundation shifted to a specific focus on Africa, through its Young Africa Works strategy.

The Mastercard Foundation Scholars Program at Makerere University has been renewed for a second phase from 2023 to 2034. The program aims to provide 1000 scholarships to young African women and men admitted to both undergraduate and graduate academic programs at Makerere University’s Main Campus. The goal is to promote inclusive university education and empower young people to become transformative leaders who can contribute meaningfully to national and regional development.

Job Title

Senior Psychosocial Support Services Officer job at Mastercard Foundation Scholars Program

Mastercard Foundation Scholars Program

Job Description

The officer will be responsible for assessing mental health and psychosocial needs among Scholars, coordinating and delivering tailored support services, maintaining confidential counselling records, and building capacity within the program to handle psychosocial issues. The officer will also oversee and liaise with partner service providers, monitor academic performance in relation to psychosocial needs, and support inclusive services for students from diverse backgrounds, including those with disabilities, refugees, mothers, and international students.

Duties, Roles and Responsibilities

  • Assess the mental health and psychosocial needs of different categories of Scholars

  • Manage and maintain a roster for Scholars’ annual check-ins with the Psychosocial Support Office

  • Offer tailored mental health and psychosocial support to Scholars and Alumni

  • Ensure inclusive services for students with disabilities, refugee status, mothers, and international students

  • Maintain detailed and up-to-date counselling logs

  • Coordinate with qualified psychosocial and wellness service providers

  • Oversee the services provided by internal and external partner service providers

  • Organize capacity-building programs for PIT, mentors, and peer buddies in basic mental health support

  • Utilize the student tracker system to follow up on support needs and progress

  • Monitor academic performance of Scholars receiving psychosocial support, in collaboration with the Academics Officer

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • A Master’s Degree in Counseling Psychology from a recognized university

  • A Bachelor’s Degree in Social Work, Social Sciences, Community and Organizational Psychology, or Education

  • Proficiency in psychosocial assessments, crisis intervention, and case management

  • Strong stress management and resilience-building skills

  • Knowledge of referral pathways and community mental health resources

  • Experience in maintaining counselling records for large groups

  • Excellent interpersonal, communication, and rapport-building skills

  • High ethical standards and confidentiality in handling sensitive information

  • Demonstrated empathy and cultural sensitivity

  • At least 5 years of professional experience in psychosocial support or mental health services within higher education institutions

  • Active membership (5+ years) in a recognized professional body such as the Uganda Counseling Association or Psychological Association of Uganda

How to Apply

ONLINE APPLICATION ONLY!

Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.



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