Senior, Credit Analyst job at NCBA Bank | Apply Now

Financial (30%)

• Prepare and submit credit proposals in conformity with Credit Policy guidelines and requirements in liaison with the Relationship Manager and to maintain a high standard of credit analysis.

• Collect and analyse vital data on clients i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will facilitate comprehensive review of assigned accounts relationships and relationships assigned to Relationship Managers.

• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.

• Review all existing clients’ facilities on time.

• Prepare excess approval requests/notification for all excesses.

• Support the RM to achieve set income targets (Interest income and Non-interest income)

• Undertake RM’s responsibilities when RM is away.

• Ensure all income is collected.

• Cross-sell other Bank Products.

Internal business processes (40%)

• Contribute in setting the Credit risk appetite

• Continuously review the appropriateness of the chosen credit strategies in the light of any changes in the market place, competitors’ activities and the business environment.

• Monitor accounts on a daily basis to ensure operations within the approved limits.

• Take remedial action by pursuing customers on regularization of overdrawn positions

• Prepare excess requests/notification for all excesses and follow up for sanctions by approving authorities.

• Confirm of Interest rates every end of month.

• Prepare assigned portfolio monthly reports on a timely basis as is required from time to time for sign off by RM.

• Provide an interface between the bank, existing and prospective customers in order to maintain good customer relations, so as to meet customer needs within the strategic objective of the bank.

• Oversee the relationship management of assigned customers through maintenance of an effective call program.

• Make recommendation for existing and prospective customers under the various loan products and submit to the appropriate final authority within established turnaround time.

• Run with a customer experience initiative to build customer loyalty for allocated portfolio

• Attend expeditiously to queries / routine correspondence generally emanating from Clients, Credit Administration, Risk Control, branches and customers.

• Accompany the RM on client visits and file call reports.

• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.

• Review of draft offer letters received from credit operations in line with approval terms and conditions

Customer (20%)

• Build and maintain positive working relationships with all levels of staff, to ensure effective problem and issue resolution.

• Develop a strong team, skills and culture around within the unit and the stakeholder teams.

• Turnaround time standards or benchmarks for decisions on Business credit applications ie: 1. Service Level Agreement (SLA) / Turn-Around Time (TAT) 2. Customer Satisfaction Index (CSI) benchmarks

  
  

Learning and growth (10%)

• Maintain professional and technical knowledge by attending and contributing to training programmes, educational workshops, reviewing professional publications, establishing personal networks, participating in professional structures & studies

• Be self-driven and directed. Build excellence in coaching, problem solving, Presentation, communication and writing skills.

• Provide constructive leadership, coaching and advice to the reportees.

• Implementation of change for improvement in credit management.

• Performance Management