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Sector Head/Senior Relationship Manager job at NCBA Bank Uganda Limited | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Sector Head/Senior Relationship Manager job at NCBA Bank Uganda Limited
Kampala, Uganda
Full Time
About the Organisation
NCBA Bank is a dynamic financial institution dedicated to empowering individuals and businesses with innovative, customer-centric banking solutions that drive economic progress and financial inclusion. With a mission centered on delivering accessible, efficient financial services, the bank has earned widespread recognition for its strong reputation, commitment to excellence, and strategic agility in evolving markets.
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting-edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from the best-in-class choice of products to investment solutions tailored to your specific needs.
Originating from a rich history of financial innovation, NCBA Bank has continually adapted its business model to integrate cutting-edge technology and robust risk management practices, ensuring a broad reach and sustained market leadership. The bank fosters an inclusive work culture that prioritizes employee growth, diversity, and work-life balance, offering extensive career opportunities and flexible work arrangements that underscore its value proposition.
Grounded in core values such as integrity, accountability, and customer satisfaction, NCBA Bank is also deeply committed to corporate social responsibility, actively engaging in initiatives that promote community development, environmental sustainability, and financial literacy. For more information, visit [Company Website].
NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.
Job Title
Sector Head/Senior Relationship Manager job at NCBA Bank Uganda Limited
NCBA Bank Uganda Limited
Job Description
Job Title: Sector Head/Senior Relationship Manager
Organisation: NCBA Bank Uganda Limited
Duty Station: Kampala, Uganda
Take charge of and oversee assigned sector portfolio by directing, controlling and co-ordinating all banking, lending, deposit taking and operations associated with accounts with the intention of monitoring acceptable credit risk and maximizing the bank’s return from each client. Identify, cultivate, develop and manage business relationships with clientele within the assigned sector portfolio.
Duties, Roles and Responsibilities
Responsible for the growth of the corporate banking business assigned sector portfolio to ensure set targets for portfolio growth, income and quality are achieved.
Assess and recommend high quality credit facilities for clients within allocated segment and potential clients and thereafter oversee completion of all related security documentation with a view to maximizing earnings and minimizing bad debts. The full process to be handled in a professional and efficient manner and in conformity with Credit Policy requirements
Identify and develop new business proposals within allocated sector efficiently and expeditiously to ensure that potential new business opportunities with existing and new clients are not lost to competitors
Generate and improve profitability of allocated sector portfolio of new customer relations
Collect and analyse vital data on allocated sector client’s i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will enable you to act as adviser to management on all aspects of assigned accounts relationships
Initiate and monitor Customer/Bank contact at all levels for assigned clients to ensure highest standards of service are maintained.
Develop an intimate understanding of the clients industry/Business, analyse their modus operandi, management practices, judgment of various influential decision makers and market conditions affecting their long term viability, prepare customer account plans of customer plans
Treat customers fairly and avoid mis/over-selling
Adhere to Bank risk management and operational policies & Standards in the unit
Compliance with local regulatory & group policies on KYC &AML
Lead a team of highly motivated individuals and ensure that you assist them to meet their objectives.
Responsible for the Performance management of all Corporate and Commercial Banking staff ensuring effective target setting, monitoring and correct performance measures are done .
Ensure that the staff adhere to the leave guidelines as per NCBA Human resource policy
Ensure the team is well trained in all areas concerning their line of work
Mentor and discuss career path and growth opportunities. Work with the staff to achieve these opportunities
Attend all trainings arranged by the Bank
Discuss career path/growth with line manager at least quarterly
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A Bachelor’s Degree from a recognised university
A Master Degree in Business Administration (MBA) is an added advantage
Experience:
At least 8 years and above working experience within the credit or front sales environment, 3 of which at managerial level
Professional Training:
Professional qualifications in ACCA, CPA, CFA etc. are an added advantage
Strong general banking expertise
Prior experience within the Corporate Banking environment is an added advantage
How to Apply
All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the Apply Button below.
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