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Job Summary

Job Title:
Sales Support
Employer:
DHL Global Forwarding
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Marketing and Sales Jobs
Number of Positions:
1
Deadline:
Monday, 24 February 2025

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About the Organisation

DHL Global Forwarding is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories.

Sales Support job at DHL Global Forwarding | Apply Now

Kampala, Uganda

DHL Group is a global leader in logistics and supply chain management, committed to delivering exceptional services that connect people and businesses across the world, with a mission to improve the flow of goods and information. Renowned for its reliability, innovation, and customer-centric approach, DHL has earned a strong reputation and numerous accolades in the logistics industry. The company fosters a diverse and inclusive work culture that promotes collaboration, personal growth, and a commitment to delivering excellence, making it an attractive employer for individuals looking to make a meaningful impact in logistics and global trade.

With a wide range of job opportunities and flexible work arrangements, DHL offers its employees a dynamic and supportive environment for career development. Established as part of the Deutsche Post DHL Group, DHL has grown significantly over the years, expanding its operations globally and continuously adapting to the evolving needs of the logistics industry.

Through innovative technology and a customer-focused business model, DHL leads in sustainable logistics, ensuring efficient and environmentally responsible operations. With a vast global reach, DHL serves customers across all sectors and industries, guided by its core values of passion, resilience, and a commitment to customer satisfaction. The company is also deeply engaged in corporate social responsibility (CSR) initiatives, focusing on sustainability, education, and disaster relief efforts worldwide. For more information, visit www.dhl.com.

Are you looking for Sales jobs in Uganda 2025 today? then you might be interested in Sales Support job at DHL Global Forwarding

Full Time

Deadline: 

24 Feb 2025

Job Title

Sales Support job at DHL Global Forwarding

DHL Global Forwarding

Job Description

Job Title:   Sales Support

Organisation: DHL Global Forwarding

Duty Station:  Kampala, Uganda


DHL Global Forwarding has an opening for Sales Support in Kampala, Uganda Develop and administer sales administration/ sales support plans and processes to enhance customer satisfaction, effectively support sales teams and achieve successful project implementation in line with business strategy, sales objectives, Group guidelines and policies. Join us in connecting people and improving lives!

How to Apply

Duties, Roles and Responsibilities

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  4. Go to the "Jobs" tab

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  7. Track progress under "My Applications" tab

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All prospective candidates should apply online at the Apply Button below with an updated CV and academic credentials

In this Sales Support position

  • Develop and administer sales administration/ sales support plans and processes to support administration and planning of sales contracts as per specifications and expectations, for both the customer and DPDHL

  • Deliver support to sales teams and process sales transaction in an efficient, accurate and economical manner

  • Support sales teams to prepare quotations and contracts, including rate proposals and proposal writing

  • Execute processes to provide customer information, support identification and qualification of sales leads

  • Draft and execute commercial documentation such as sales contracts and maintenance agreements to support sales

  • Coordinate between sales and customers, answer queries on both stock and shipment of orders

  • Undertake adequate follow up on orders and resolve escalated problems related to orders

  • Implement process for completion of post implementation review and prepare reports on resulting customer satisfaction

  • Support customer problem management and report on results of corrective processes

  • Consolidate and review reports and statistics for supporting sales teams to analyze and prepare for business reviews, including revenue development, churn rates, hit rates, pipeline size, etc. by customers

  • Support pre- and after-sales activities

Sales Support job at DHL Global Forwarding

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Clear understanding of Excel, Word and Power Point

  • Excellent telephone skills the ability to handle client complaints

  • Good organizational and interpersonal skills

  • Excellent command of the English language (both written and verbal)

  • Proven ability to build effective, long term relationships with clients

  • Proven ability to work under pressure and a demonstrated ability to use own initiative

  • High level of attention to detail

 

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.

  • Possible further career development

  • Competitive salary


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