Sales Manager job at Serena Hotel Kampala | Apply Now

This is a team leader position reporting to the General Manager and occasionally to the Regional Sales Director, responsibilities and essential job functions include but are not limited to the following:

• Develop and implement comprehensive sales strategies to achieve revenue targets and market share goals.

• Conduct regular market research to identify emerging opportunities and threats.

• Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth.

• Be cognizant of the business model to ensure it’s adaptable to meet emerging business and market trends.

• Utilize data and analytics to make informed decisions and adjustments to strategies.

• Collaborate with other departments such as marketing, operations, and finance to ensure a cohesive approach and alignment of strategies to achieving overall business objectives.

• Communicate effectively with internal stakeholders to align sales strategies with the group’s brand and service standards.

• Create and manage annual sales budgets and forecasts.

• Work closely with the Banqueting team to ensure seamless execution of client events.

• Communicate effectively with internal stakeholders to align sales strategies with the hotel’s brand and service standards.

• Collaborate with the marketing team to create promotional campaigns and packages.

• Provide input on pricing strategies, product development, and service enhancements.

• Ensure guest feedback is handled as per the outlined guidelines.

• Ensure adherence to client data collection, protection, and management as per policy and as per the data protection Act.

• Develop and grow business partnerships that have agreements that are within clearly stipulated time and legal frameworks with clearly outlined return on investment.

• Cultivate and maintain relationships with key clients, including corporate accounts, travel agencies, and event planners.

• Ensure sales costs are within budget by developing and managing the departmental budget by efficient allocation of resources.

• Provide regular reports on sales performance, market trends and forecasts to the Sales Director.

• Work closely with the leadership team to align the sales strategy with the overall sustainability agenda of the Hotel.

• Collaborate with other departments to create sustainable packages and offerings that appeal to environmentally conscious clients.

• Showcase the hotel group’s commitment to sustainability in sales presentations and marketing materials.