Sales and Leased Fleet Administrator jobs at Victoria Motors Limited (VML) | Apply Now

Sales Support

• Customer Inquiry Management: Handle customer inquiries, provide product details, and schedule test drives.

• Quotation & Contract Preparation: Assist in preparing sales quotations, contracts, and agreements.

• Sales Documentation: Ensure all sales paperwork is completed accurately and in compliance with policies.

• After-Sales Support: Address post-sales customer inquiries and issues.

Order Processing & Inventory Management

• Sales Order Processing: Process sales orders and coordinate with the Sales Manager for vehicle availability.

• Vehicle Allocation: Work closely with the logistics team to allocate vehicles based on sales commitments.

• Stock Management: Update and maintain vehicle stock records to reflect real-time availability.

Customer Relationship Management (CRM)

• Database Management: Maintain and update customer records in the CRM system, follow up on sales leads.

• Follow-Ups: Track leads, follow up on pending inquiries, and ensure smooth customer communication.

• Customer Service: Provide after-sales support and assist in resolving customer concerns.

Logistics & Delivery Coordination

• Delivery Scheduling: Coordinate vehicle deliveries with the Clearing team, sales team and customers.

• Shipment Tracking: Monitor vehicle shipments and inform customers of delivery timelines.

• Handover Documentation: Ensure all necessary documents are completed before vehicle delivery.

Vehicle Handover

• Pre-Delivery Inspection: Ensure trucks meet customer specifications before delivery.

• Storage Maintenance: Monitor maintenance of bonded trucks.

• Modifications & Adaptations: Oversee any required modifications before handover.

• Testing & Functionality: Ensure all trucks are tested and functional before delivery.

• Handover Process: Manage and execute the truck handover process with customers.

Finance & Payment Processing

• Payment Processing: Assist customers with financing options and coordinate payments.

• Invoice Management: Generate invoices and ensure payment records are accurately maintained.

• Compliance & Reporting: Ensure adherence to dealership financial policies and procedures.

Administrative Support

• Reporting: Generate sales performance reports and maintain accurate records.

• Office Coordination: Support sales staff with administrative duties and office supplies.

• Event & Marketing Support: Support marketing team in organizing promotional events, exhibitions, and marketing campaigns.

Fleet Management

• Fleet Performance Management: Oversee the overall performance and efficiency of the leased fleet.

• Driver Recruitment & Management: Assist in recruiting qualified drivers and ensuring adherence to strict SOPs.

• Maintenance & Repairs: Ensure proper maintenance, servicing, and repairs of the leased fleet is done to minimize downtime.

• Roadside Assistance: Support in managing roadside rescue for breakdowns.

• Compliance: Ensure compliance of all the leased fleet with transport laws and licensing requirements.

• Ensure all vehicles are comprehensively insured at all times.

• Fuel Management: Develop strategies for better fuel efficiency and monitoring consumption.

• GPS & Tracking: Utilize GPS systems for vehicle monitoring and theft prevention.

• Insurance & Accident Management: Oversee insurance claims and accident-related processes.

• Telematics Reports & Driver Training: Generate and share monthly reports with customers. Work with the fleet manager to develop and recommend training strategies based on performance data.

• Invoice Management: Work with accounts team to ensure monthly invoices are generated and sent to the customers in time. Ensure payment records are accurately maintained.