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Relationship Officers job at Microfinance Support Centre | Apply Now
Are you looking for Banking Jobs in Uganda 2024? If yes, then you might be interested in Relationship Officers job at Microfinance Support Centre Limited (MSC)
Kampala, Uganda
Full-time
Deadline:
15 Mar 2024
About the Organisation
The Microfinance Support Centre Ltd (MSC) is a prominent financial institution in Uganda, dedicated to providing sustainable financial services to micro, small, and medium enterprises (MSMEs) as well as low-income households. Established with the mission to alleviate poverty and promote economic development, MSC offers a variety of financial products, including microloans, agricultural loans, and business development services.
MSC operates with a strong commitment to financial inclusion, aiming to reach underserved and marginalized communities across Uganda. The institution supports capacity building for its clients, offering training and advisory services to enhance their financial literacy and business acumen. This holistic approach ensures that borrowers not only receive financial support but also gain the skills needed to manage and grow their businesses effectively.
With a robust network of branches and field offices, MSC has a significant presence throughout Uganda, enabling it to serve clients in both urban and rural areas. The organization's impact is reflected in the success stories of numerous entrepreneurs who have expanded their businesses and improved their livelihoods through MSC's support.
Job Title
Relationship Officers job at Microfinance Support Centre Limited (MSC)
Job Description
To engage MSC clients at a zone level to enhance the client-MSC relationships; offer support/guidance to stakeholders, market, source, and serve the clients & Partner Institutions to access & grow MSC products and services
Duties and Responsibilities
Mobilize potential clients and promote MSC’s business in the region
Identify potential customers with viable businesses within MSC’s target market
Provide superior customer service, follow up customer visits, and help customers understand MSC’s products and services
Carry out clients’ training and orientation in MSC’s methodologies and operations to prepare them to access MSC products and service
Carry out project appraisals, loan and grant assessments and make recommendations to Management
Provide capacity building in records management, governance, group dynamics, financial management, product development, resource mobilization, credit management and internal controls among others to grantees like Emyooga beneficiaries.
Assisting customers to complete pre-disbursement documents -loan agreements, guarantees, etc and to meet pre-disbursement obligations and carry out immediate post-disbursement visits within 60 days after loan disbursement.
Continuous monitoring and supervision of loan utilisation and impact of loans and providing regular feedback to management.
Be responsible for the value and quality of the portfolio outstanding with clients.
Organising and facilitating training and awareness seminars on matters of interest to credit and grant beneficiaries.
Execute loan recovery strategies for the zone.
Producing periodic work plans and budgets with clear deliverables
Perform any other duties as may be assigned by the supervisor.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Manage and grow a quality portfolio of clients in the zone through effective relationship building
Address client’s financial goals and needs by providing suitable financial solutions (credit and grant) and technical assistance
Maintain quality client service and customer relationships to enhance the MSC brand in the Zone.
Ability to work and engage with low-income communities in both rural and urban settings
Ability to demonstrate excellent managerial skills.
Ability to demonstrate a good understanding of Microfinance / financial institution management.
Ability to demonstrate analytical skills, clear decision-making ability, and highest standards of integrity.
Ability to demonstrate objectivity and impartiality, accept responsibility and accountability and ability to work under pressure with tight deadlines.
Ability to collaborate with different stakeholders.
Ability to initiate and manage change.
Ability to influence others.
How to Apply
Candidates with the requisite qualifications and experience should send their applications with detailed Curriculum Vitae together with copies of certified academic certificates with at least 3 referees in properly sealed envelopes to the address given below clearly stating the job title applied for on the top right corner to be received not later than 15th March, 2024 at 05:00pm. Applicants are encouraged to submit their job applications earlier before the closing date. Shortlisted candidates will be informed of the status of their applications by March 25, 2024.
Address to:
The Recruitment Specialist
The Microfinance Support Centre Limited,
Plot 32, Nakasero Road
P.O. Box 33711 KAMPALA
At the point of submission of the job application, applicants will be required to fill out a Job Application Summary Form.
MSC is an equal opportunity employer and is open to a transparent recruitment process. Any form of lobbying /canvassing for support will lead to the automatic disqualification of the concerned candidate.
Submission of falsified academic documents and/ or false information regarding their experience and qualifications will lead to automatic disqualification and possible prosecution.
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