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Relationship Manager Diaspora Banking job at KCB Bank | Apply Now
Are you looking for bank jobs in Uganda 2025 today? then you might be interested in Relationship Manager Diaspora Banking job at KCB Bank
Kampala, Uganda
Full Time
About the Organisation
KCB Bank Uganda which has been part of the KCB Group since 2007, is a financial service provider that focuses on providing innovative banking solutions in Uganda. It is licensed as a commercial bank by the Bank of Uganda, the national banking regulator.
KCB Bank is a leading financial institution in East Africa, committed to providing innovative financial services and products to a diverse range of customers, including the diaspora community. The bank is focused on driving growth through strategic relationships and exceptional service delivery.
Job Title
Relationship Manager Diaspora Banking job at KCB Bank
KCB Bank
Job Description
The Relationship Manager will oversee the growth and development of the diaspora segment, focusing on assets, liabilities, and customer relationship management. This role includes planning and executing marketing campaigns, managing customer relationships, driving product awareness, and ensuring quality service delivery. The Relationship Manager will work to grow the bank's strategic partnerships, analyze market intelligence, and ensure compliance with regulatory standards. Daily responsibilities include onboarding new customers, processing credit applications, resolving customer queries, and promoting the bank’s products to the diaspora community.
Duties, Roles and Responsibilities
Develop and execute a sales plan to grow the diaspora market share in terms of customer base, assets, liabilities, earnings, and product usage.
Maintain and nurture customer relationships to increase retention and wallet share.
Plan and manage marketing campaigns in international markets with high potential.
Develop strategies to retain and grow strategic partnerships within the diaspora market.
Analyze competitor activities and global market trends to create innovative products for diaspora customers.
Ensure quality service delivery to diaspora clients in line with agreed service level agreements.
Promote product awareness through training programs for bank staff and sales teams.
Maintain a quality diaspora portfolio within the acceptable credit risk exposure.
Onboard additional international money transfer services to enhance the customer journey.
Prepare and maintain management and regulatory reports.
Daily responsibilities include account opening, processing credit applications, resolving customer queries, and marketing for new business.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Business Administration or a related field.
No prior work experience required.
Strong communication, customer service, and sales skills.
Ability to manage and grow strategic relationships.
Knowledge of banking products and services for the diaspora community.
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
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