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Relationship Manager - Manufacturing job at DFCU Bank | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Relationship Manager - Manufacturing job at DFCU Bank
Kampala, Uganda
Full Time
About the Organisation
DFCU Bank is a leading financial institution in Uganda, offering a wide range of banking services to individuals, businesses, and organizations. Established in 1964, DFCU Bank is known for its commitment to innovation, customer service, and financial inclusion. The bank provides various products, including savings and current accounts, loans, investment options, and digital banking solutions. DFCU Bank also supports SMEs with tailored financial solutions and has a strong focus on sustainable development and community empowerment. With a robust branch network and a dedicated team, DFCU Bank continues to drive economic growth and enhance the financial well-being of its customers.
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Title
Relationship Manager - Manufacturing job at DFCU Bank
DFCU Bank
Job Description
Job Title: Relationship Manager - Manufacturing
Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reporting To: Head Commercial Banking
Reporting to the Head Commercial Banking, the role holder will be responsible for managing commercial / SME relationships within commercial segments through origination in line with targets and expectations. The Relationship Manager will be responsible for offering the best customer experience to the assigned clientele to ensure retention and grow the existing business through deeper penetration into their existing business requirements.
Duties, Roles and Responsibilities
Provide superior relationship management by ensuring customer retention, loyalty, preference and devotion.
To source for new relationships in the manufacturing sector that have the potential to grow & provide superior returns.
Identify & disseminate information to & from the market/customers and alert management on trends, risks and opportunities to maximize & sustain revenue.
Promote & maintain the highest standards of customer service to maximize the returns from the existing relationships and attract new business from targeted customers.
Monitor & enhance the business portfolio risk profile within agreed parameters at all times together with the Risk unit; to minimize non-performing assets and ensure the accumulation of deposits with a view of generating an inexpensive and stable base.
Constantly explore the enhancement of the Bank’s brand name so that the Bank holds out to the target markets as one of the best SME fields in terms of service, innovativeness and customer awareness/responsiveness.
Appraise opportunities for synergy and keep well-documented reports/visits/contracts with all relationships, the bank’s management & other units.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A University degree in business-related fields.
Certified Credit Analyst
At least five years of working experience in banking of which two should be in relationship management or sales.
Ability to work under pressure.
An in-depth understanding of all bank products
Computer knowledge especially spreadsheet, word & PowerPoint.
Outgoing, self-motivated, assertive and proactive.
A self-starter who is oriented and able to meet deadlines.
A good team player who can work under minimum supervision.
Strong analytical skills
Ability to manage time and pressure effectively to ensure no loss of efficiency
Ability to keep abreast of changes in the market, customer requirements, competitors’ responses and the bank’s ability to use information to identify new business opportunities and threats.
Business Acumen
Excellent communication, interpersonal and negotiation skills.
Excellent relationship management skills
How to Apply
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:
Deadline: 14th February 2025.
Only short-listed candidates will be contacted.
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