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Relationship Manager - Branch job at Pride Bank Limited (PBL) | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Relationship Manager - Branch job at Pride Bank Limited (PBL)
Kampala, Uganda
Full Time
About the Organisation
Pride Microfinance Limited (MDI) is a Microfinance Deposit-taking Institution regulated and supervised by the Bank of Uganda under the MDI Act, 2003, and MDI Regulations, 2004. Established in 1995, Pride has grown to become Uganda's leading MDI, offering innovative financial solutions aimed at empowering economically vulnerable individuals and communities. With a robust network of 42 branches, 4 Enhanced Contact Offices, and 1 Contact Office across the country, Pride is committed to delivering accessible and inclusive banking services.
The institution's vision is to be the preferred provider of inclusive, customer-centric financial solutions, and its mission focuses on empowering communities through convenient banking. Pride upholds core values such as delivering the best customer experience, efficiency and effectiveness, fairness, integrity and accountability, teamwork, and a focus on sustainable development.
Job Title
Relationship Manager - Branch job at Pride Bank Limited (PBL)
Pride Bank Limited (PBL)
Job Description
Job Title: Relationship Manager - Branch
Organisation: Pride Bank Limited (PBL)
Duty Station: Kampala, Uganda
The Relationship Manager will report to the Branch Manager and will be based at any of the Pride Branches. He /she will be responsible for driving business growth, credit quality, and excellent customer experience while offering a wide range of solutions to the customers based on the customer needs for the respective portfolio.
Duties, Roles and Responsibilities
Specific responsibilities include: –
Maintain and enhance existing customer relationships and attract prospective customers to ensure business continuity and growth.
Manage and grow an assigned portfolio of clients and identify business development opportunities to grow market share.
Formulate and implement sales action plans for the portfolio that will facilitate the achievement of business objectives.
Analyse existing customer data to identify expansion and/or additional business opportunities utilising the MIS information.
Participate in sales campaigns, techniques and tactics in a planned manner to achieve sales targets.
Prepare sales reports showing the balance sheet position, pipeline and the sales performance for the period required.
Proactively acquire new client and drive cross-selling of additional solutions according to customer needs; as well as referring sales leads to other business stakeholders like Asset Finance, Trade finance, among others
Drive the use/sale of alternative self-service banking channels and educate customers on the benefits of utilising alternative channels.
Grow revenue and profitability of assigned portfolio
Drive continuous provision of high quality and timely customer experience to promote a sales & service culture within the unit.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A Bachelor’s Degree in any business-related discipline including agribusiness management.
A minimum of 4 years’ experience in Banking Business role
Good verbal and written communication skills
Advanced, computer literacy, numerical skills and statistical skills.
Team player, ability to work under pressure and in a position to exercise excellent judgement.
Desired Competencies/skills for job 2, 3, 4, & 5 above include;
Must have critical thinking, analytical, attention to detail and problem-solving skills.
Good verbal and written communication skills
Understanding of the Banking environment.
Advanced, computer literacy, numerical skills and statistical skills.
Team player, ability to work under pressure and in position to exercise excellent judgment.
For a candidate to qualify for the above positions, he/she should have met expectations/equivalent in the recently concluded performance evaluations.
How to Apply
If you believe you have the necessary skills and experience and desire to make a difference, then apply immediately and send a detailed curriculum vitae, letters of recommendation from 3 referees, copies of academic transcripts, postal address and a daytime telephone contact. Interested candidates should forward their applications to the HEAD PEOPLE & CULTURE via Email to: recruitment@pridemicrofinance.co.ug
Deadline: 18th April 2025
NB: Only shortlisted candidates will be contacted
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