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Regional Relationship Manager – Enterprise Banking Jobs – PostBank Uganda Limited (PBU) | Apply Now

Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Regional Relationship Manager – Enterprise Banking Jobs – PostBank Uganda Limited (PBU)

Kampala, Uganda

Full-time

Deadline: 

16 Jul 2024

About the Organisation

PostBank Uganda Limited is one of Uganda's most esteemed financial institutions, known for its dedication to delivering reliable banking services across the nation. Established with a mission to promote financial inclusion and foster economic development, PostBank has grown to become a trusted name in the Ugandan banking sector.

History and Growth
PostBank Uganda Limited has a rich history that dates back to its inception as a savings bank within the Uganda Post Office in the 1920s. Over the decades, it evolved to meet the changing financial needs of the population. In 1998, it was incorporated as a limited liability company, marking a significant milestone in its journey toward modernization and growth.

Today, PostBank operates an extensive network of branches and ATMs across Uganda, ensuring that even the most remote communities have access to essential banking services. The bank continues to expand its footprint and enhance its service offerings to meet the diverse needs of its customers.

Vision and Mission
Vision: To be the leading provider of inclusive financial services in Uganda.

Mission: To provide reliable, affordable, and innovative financial solutions to all Ugandans, particularly those in underserved areas, thereby contributing to their economic well-being and the country's overall development.

Job Title

Regional Relationship Manager – Enterprise Banking Jobs – PostBank Uganda Limited (PBU)

Job Description

A Regional Relationship Manager plays a critical role in driving revenue growth and enhancing client satisfaction within a specific geographic region. The role requires a blend of relationship management skills, sales expertise, and financial acumen to successfully manage client portfolios and achieve business objectives.

Duties and Responsibilities

Client Relationship Management:

  • Client Acquisition: Identify and acquire new clients within the assigned region through networking, referrals, and business development activities.

  • Client Retention: Build and maintain strong relationships with existing clients to enhance loyalty and satisfaction.

  • Needs Assessment: Conduct thorough assessments of client needs and financial goals.

  • Consultative Selling: Recommend appropriate banking products and services based on client needs, including loans, investments, and treasury management solutions.


Business Development:

  • Market Analysis: Research and analyze market trends, competition, and potential growth opportunities within the region.

  • Sales Strategies: Develop and implement sales strategies to achieve revenue targets and expand market share.

  • Pipeline Management: Maintain a robust sales pipeline and track progress of client engagements and opportunities.

  • Internal Collaboration: Coordinate with internal teams such as product development, credit, and operations to deliver comprehensive solutions to clients.

  • Team Leadership: Provide leadership and guidance to support staff and junior relationship managers within the region.


Compliance and Risk Management:

  • Regulatory Compliance: Ensure all client interactions and transactions comply with regulatory requirements and internal policies.

  • Credit Risk Assessment: Assess the creditworthiness of clients and make recommendations for credit approvals.

  • Risk Mitigation: Identify potential risks associated with client portfolios and develop strategies to mitigate risks.


Reporting and Analysis:

  • Performance Tracking: Monitor and report on key performance indicators (KPIs), sales metrics, and client satisfaction within the region.

  • Financial Analysis: Analyze financial data and client performance to identify opportunities for revenue growth and client retention.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications and Competencies

  • Educational Background: Bachelor’s degree in finance, business administration, economics, or a related field. A master’s degree or MBA may be preferred but not always required.


Experience:

  • Professional Experience: Several years of experience in relationship management, business development, or sales within the financial services industry or a related field.

  • Client Management: Proven track record of building and managing client relationships, preferably with experience in managing high-net-worth clients or corporate clients.


Skills and Competencies:

  • Communication Skills: Excellent verbal and written communication skills for effective client presentations and negotiations.

  • Sales Skills: Strong sales acumen and ability to influence and persuade clients to adopt banking products and services.

  • Analytical Skills: Ability to analyze financial data, assess client needs, and recommend appropriate solutions.

  • Problem-solving Skills: Capacity to identify issues, develop solutions, and resolve client concerns promptly.

  • Team Player: Collaborative approach to working with internal teams and stakeholders to achieve common goals.


Personal Attributes:

  • Customer-focused: Commitment to delivering exceptional customer service and building long-term client relationships.

  • Goal-oriented: Driven to achieve sales targets and business objectives within the assigned region.

  • Integrity: High ethical standards and integrity in managing confidential client information and business dealings.

  • Technical Proficiency:

  • Financial Software: Proficiency in financial software, customer relationship management (CRM) systems, and Microsoft Office Suite (Excel, Word, PowerPoint).

How to Apply

Please send your application to hr@postbank.co.ug addressed to the Chief Human Resources Officer and put the job you are applying for as the Subject (Strictly).
Note:
The following documents should accompany the application strictly online:
Detailed CV
Certified copies of academic documents
Applicants address and day time telephone contacts
Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.

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