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Recovery & Liabilities Consultant job at Standard Bank | Apply Now
Are you looking for Bank jobs in South Africa 2024 today?, then you might be interested in Recovery & Liabilities Consultant job at Standard Bank
Johannesburg, South Africa
Full Time
About the Organisation
Standard Bank, founded in 1862, is one of South Africa's oldest and largest financial institutions. With its headquarters in Johannesburg, the bank plays a significant role in the African continent's economy. It offers a wide range of services, including personal and business banking, corporate and investment banking, wealth management, and more.
Standard Bank is known for its extensive branch network across South Africa and its presence in over 20 African countries. The bank’s commitment to innovation is evident in its digital banking solutions, which provide customers with convenient, secure ways to manage their finances.
Job Title
Recovery & Liabilities Consultant job at Standard Bank
Job Description
Ensuring superior customer service delivery Management of the Third party and recovery claims with service providers Achieving the financial performance indicators
Duties and Responsibilities
Internal Controls and Compliance
Ensure that internal controls are in place and effective to meet regulatory and organizational compliance standards.
Regularly review and update policies and procedures to reflect changes in regulations, standards, or business processes.
Conduct audits and assessments to ensure adherence to internal control measures.
Process Improvement
Identify inefficiencies or gaps in current processes and recommend improvements to enhance control frameworks.
Collaborate with teams to streamline workflows while ensuring that controls are maintained.
Implement corrective actions based on findings from audits or reviews.
Reporting and Monitoring
Provide regular reports to senior management on the effectiveness of controls, compliance issues, and risk exposures.
Track and report key performance indicators (KPIs) related to risk and control activities.
Monitor business operations to ensure that any deviations from established controls are promptly addressed.
Audit and Review Support
Serve as the main point of contact for internal and external auditors, ensuring that all necessary documentation and evidence are provided.
Support audits by preparing reports, documentation, and corrective action plans.
Ensure timely resolution of audit findings and recommendations.
Training and Awareness
Train and educate staff on internal control policies, risk management, and compliance requirements.
Promote awareness within the business unit about the importance of adhering to control measures and risk policies
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
3 years Recovery, Liabilities& Legal experience
Co-ordinate and collate all supporting documentation on IMS for handover to the legal collection firm appointed.
Analyse the documentation to ensure that the information is current and all recovery information is included.
Action any incoming correspondence, telephonic enquiries, paid up letters, filing and ad hoc queries from legal collection firm ito the SLA agreed to.
Maintain the registers (manual and electronic) kept by the department for all collection matters by clearly reflecting the current status of each case.
Liaise with the relevant attorney firms offices to obtain the necessary documentation required by the legal collection firm supporting SIL’s claim from the Third party.
Deal with all the queries on a daily basis by liaising with the relevant departments and providers.
Escalate those queries that cannot be resolved to management so that a decision can be taken timeously.
Maintain high ethical standards, by ensuring timelines are met and that the data provided is accurate.
Maintain all bank/departmental records and manage the outsource process by adhering to external and internal service level agreements.
Identify possible recovery and third party claims and allocate where applicable to the agreed panel attorney.
Regular audits on the performance of the panel attorneys.
Checks that all matters where the lawyers accepted a settlement is within the agreed Mandate as a agreed to by the SBFC Directors and refer to management if not in line with mandate.
How to Apply
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application
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