Receptionist job at Oxfam | Apply Now

Reception and Telephone communication

• Receives and attends to visitors and internal staff in an efficient, courteous, and professional manner.

• Handles incoming calls promptly and courteously and directs them to the respective recipients.

• Records all incoming messages for staff when they are absent and ensures these are distributed and followed up appropriately within the office.

• Ensures the reception is clean, tidy and presentable at all times.

• Receive, register, sort and distribute daily mail/deliveries/documents.

• Organises the notice boards at the reception area and outside the entrance to the office, regularly displaying important and useful information for the attention of staff members and visitors.

• Maintains contacts of all staff of Oxfam in the country program and relevant staff at HQ, partners, stakeholders, and visitors.

General Office Support

• Provide administrative support during the recruitment process. This includes such tasks as following up on confirmation of attendance with candidates, preparing interview venues, administering forms, booking medical examinations for new staff, and welcoming candidates and new staff.

• Provides cover, on prior arrangements, for other office support during their official absence, in particular on secretarial tasks.

• Support in preparation, addressing and delivering letters of the program to respective offices whenever required.

• In conjunction with administration, support arrangements for timely flight and accommodation bookings.

• Support in preparation of all travel-related invoices and supporting documentation for payment.

• Keep inventory of all office supplies and place orders for replenishment whenever needed.

• Process utility bills and forward them to finance for payment.