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Project Management Lead job at Tugende | Apply Now
Are you looking for management jobs in Uganda 2024? If yes, then you might be interested in Project Management Lead job at Tugende
Kampala, Uganda
Full-time
Project Management Lead job at Tugende
Tugende
About Tugende
Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment, and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and build digital track records of responsibility, we are creating a long-term ecosystem for MSMEs to grow and thrive.
Tugende is tackling the credit gap for small businesses in Africa by enabling informal entrepreneurs to 1) own income generating assets, 2) build a verifiable digital credit profile, and 3) earn future growth opportunities through the Tugende digital platform. This platform includes discounts, smartphones, e commerce opportunities, and on demand credit lines. Tugende has financed 70,000+ clients and has hundreds of employees serving clients across 23 branches in Uganda and 10 in Kenya.
About this role
The Project Management Lead is an experienced project management professional, who is responsible for managing a small team of Project Management Officers and a selected number of special projects in Tugende. (S)he ensures that all projects under the Project Management Department are managed effectively from project definition and set-up, project planning (backtiming), project team selection and management, (financial) data analysis, internal collaboration with the respective department(s), external stakeholder management, ownership transfer to the respective department/team, defining and delivery upon KPIs, budgeting and financial management.
Projects managed under the Project Management Department are mainly focused on internal process improvement (LEAN) projects or new business development projects.
More About Tugende:
Tugende means “let’s go” in Luganda and what you see when you get on the back of a motorcycle-taxi and it signifies the company's mission. Tugende has been recognized as a 2012 Unreasonable Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and received the MIT Zambezi prize in 2015 as one of the top 3 financial inclusion start-ups in Africa. We have appeared in The Guardian, BBC, Economist, and 2021 Inclusive Fintech50! Award Winner, African Banker 2022 Financial Inclusion Award, the lend a hand blog, and Reuters video. Beyond geographic growth, Tugende's future includes multiple asset finance products and tools to help Tugende reach millions of clients across Africa without losing high-touch personal support
Leadership and Team management
Align project management department objectives with the organisation's strategy
Manage Tugende’s project portfolio, prioritising internal process improvements, new business development, and partnerships projects based on strategic objectives and highest potential impact
Provide strong leadership to the Project Management Team by effectively prioritising and allocating resources within the PM department, and ensure the project management officers can complete agreed KPIs within agreed timelines and budget
Supporting and training project management officers on project management practices, proper planning, budgeting and stakeholder management, ensuring alignment with project management best practices and PMP certification standards, and integration of LEAN principles into project management processes.
Foster a collaborative and high-performance culture within the project management department
Document, implement and improve organisational project management department policies, procedures, and tools
Develop and manage the project management department budget, ensuring cost-effective use of resources
Stakeholder Management
Building and maintaining strong relationships with project sponsors and relevant stakeholders - both internal department heads and external partners - and ensure that each department/partner has what it needs to complete a project on time and within budget
Facilitate project meetings and workshops and ensure that action items are documented and implemented in a structured way
Coordinate project activities and identify project progress and risks and communicate with internal and external stakeholders to ensure the project objectives are met
Project Management and Planning
Support Project Management Team and Department Heads with defining issues, root causes, prioritising and developing projects
Data analysis (both financial and non-financial), to make sure we tackle the right issue, to set goals and monitor progress on project KPIs
Develop and manage the project’s budgets, risks, and resource allocation of assigned projects, monitor spending and ensure 100% accountability of all funds
Oversee the development of projects and ensure that team members are carrying out their tasks efficiently and timely
Ensure that each project comes with a roll out to cause a positive change
Project Management Monitoring & Reporting
Proactively identify problems and process inefficiencies to solve in the organisation and make recommendations to the supervisor on possible solutions
Manage and track quarterly priority goals for the project portfolio
Provide regular project (performance) status reports and budget management updates to senior management on project status and key performance indicators.
Document the project’s creation, development, and execution (incl. project plan, SOP, status reports and deliverables) as well as the project’s scope, budget, justification, and evaluation (learnings) according to Project Management guidelines and templates
Set up and monitoring project impact measurement framework ensure they are meeting company standards, adhere to budgets, meet deadlines and to track effectiveness of projects over time
New Business Development
Collaborate with the marketing/customer insights department to conduct desk and in-field market research - including competition analysis - for new high-potential products and services aligning with the company’s priority goals, and generate a substantial pipeline for new products and services in high-potential areas/locations
Develop cross departmental proposals to pilot new or improved products and services.
Implement new product pilots in close cooperation with branches, including support on (field) vetting for potential clients, managing the credit and collection process for new products and services
Cooperate with the credit department to implement the credit process for new products, establish accurate credit analyses, and recommend credit approvals
Cooperate with procurement department to assess and recommend potential product suppliers, service providers and partners for products
For products that will be mainstreamed i.e. post-pilot phase, develop new training materials and manage new product training with Project Management Officers for responsible (branch operations) staff, provide periodic evaluation, recommend improvement areas, and support implementation of recommendations
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A Bachelor's degree in Business, Administration, Project Management or related field
A Project Management Professional (PMP) Certification or experience with process improvement (LEAN) is advantageous
Proven work experience as a senior project manager or similar role for at least 5 years
A minimum of three years’ experience in a supervisory position, good leadership and coaching skills
Strong leadership and stakeholder management skills
A seasoned project manager, with excellent organisational and planning skills
Strong data analytical and financial skills
Strong attention to details and technicalities
Good written and verbal communication (and presentation) skills
A proactive self-starter who can work independently
Multi-tasker, who is practical, solution and target oriented
Team player with good collaboration, active listening, and problem-solving skills
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