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Program Operations Lead job at Heifer International | Apply Now
Are you looking for Program Operations Lead jobs in Uganda 2025 today? then you might be interested in Program Operations Lead job at Heifer International
Kampala, Uganda
Full Time
About the Organisation
Heifer International began its work in Uganda in 1982 with a small project distributing cows and has since grown into a leading agricultural and community development organization. The organization collaborates closely with local communities, investing in their capacity through knowledge transfer, appropriate technology, and essential farming resources such as livestock and other inputs. By partnering with various organizations, Heifer International mobilizes farmers, helping them form cooperatives to share knowledge and access financial services. Their efforts focus on the dairy, poultry, swine, cereals, and oil seeds value chains, incorporating climate-smart technologies to ensure sustainability and resilience.
Heifer International is a global nonprofit working to eradicate poverty and hunger through sustainable, values-based holistic community development. Founded in 1944, Heifer works in over 20 countries worldwide, empowering families to achieve self-reliance through agriculture, entrepreneurship, and community development.
Job Title
Program Operations Lead job at Heifer International
Heifer International
Job Description
The Program Operations Lead is responsible for leading and supporting assigned country programs to achieve key performance indicators, ensure operational quality and compliance, and foster strategic partnerships. The role will involve budget planning, systems strengthening, program monitoring, capacity building, knowledge sharing, and fostering innovations for impact scalability. The incumbent will support strategic alignment with Heifer’s operational standards and ensure the successful start-up and close-out of programs. The position requires significant leadership, planning, and communication skills, as well as the ability to build collaborative partnerships.
Duties, Roles and Responsibilities
A. Strategy Implementation, Program Administration, and Systems Strengthening (30%)
Support country-level KPIs achievement and timely reporting
Establish administrative policies and procedures
Monitor compliance with organizational and country-specific policies
Coordinate strategic planning and ensure timely communication with stakeholders
Assist with budget and work plan development
Conduct annual supplier reviews and maintain legal compliance
B. Program Excellence (20%)
Lead semester reforecasts and knowledge management
Promote innovation and strategic planning for high-impact delivery
Conduct performance reviews and ensure quality reporting
Review reports, audits, and support continuous improvement
C. Strategic Partnership Development and Engagement (20%)
Manage partnerships and ensure transparency and accountability
Develop tools and strategies for partnership engagement
Strengthen fundraising capacities of local partners
Represent Heifer in external professional and donor forums
D. Operational Excellence and Leadership (25%)
Ensure proper project start-up and close-out
Support recruitment, onboarding, and operational efficiency
Build and inspire country teams
Provide backstopping for transitional processes
E. Other Duties (5%)
Perform any other tasks as assigned
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Minimum Requirements:
Master’s Degree in Social Sciences, Business Administration, or related field
10–15 years of relevant experience, including 5 years in a supervisory role
Experience managing large-scale, complex programs
Strong background in value chain and market systems development
Critical Proficiencies:
Strategic planning and budgeting expertise
Strong monitoring and evaluation skills
Experience with poverty alleviation, food security, and sustainability programs
Proven team and conflict management skills
Excellent interpersonal and communication skills
Familiarity with donor compliance and grant management
Innovative and analytical thinking
Cross-cultural competence and flexibility
Essential Functions and Physical Demands:
Ability to work remotely and travel as needed
Strong leadership and problem-solving skills
Capacity to manage multiple tasks and competing priorities
Key Behavioral Competencies:
Accountability
Professional Excellence
Humility
Customer Orientation
Empathy
Innovation
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
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