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Product Marketing Manager job at Fido Uganda | Apply Now

Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Product Marketing Manager job at Fido Uganda

Kampala, Uganda

Full Time

Deadline: 

4 Mar 2025

About the Organisation

Fido is a Canadian mobile network operator owned by Rogers Communications. Since its acquisition by Rogers in 2004, it has operated as a Mobile virtual network operator using the Rogers Wireless network. Fido's logo is a yellow doghouse.

Fido Uganda is an African-based Fintech Company. Fido empowers individuals and entrepreneurs to take advantage of opportunities in Africa. We have been operating in Ghana since 2015, disbursing about 3 million credit facilities. Built on advanced technology that enables fast, easy access to financial services, our independent financial platform and unique machine-learning risk models make instant credit decisions – even for customers with no financial track record.

Job Title

Product Marketing Manager job at Fido Uganda

Fido Uganda

Job Description

Job Title:  Product Marketing Manager

Organisation: Fido Uganda

Duty Station:  Kampala, Uganda

Duties, Roles and Responsibilities

Campaign & Engagement Marketing

  • Plan and execute marketing campaigns (email, push notifications, in-app messaging) to improve customer onboarding, engagement, and retention.

  • Optimize the customer journey, ensuring smooth onboarding flows and re-engagement strategies for inactive users.

  • Run A/B tests and analyze performance to improve campaign effectiveness.


Product Messaging & Education

  • Develop clear, compelling messaging for new and existing products.

  • Continuously update and improve the Help Center, FAQs, and in-app educational content to ensure users can easily understand how to use Fido.

  • Work with customer support to identify common pain points and create self-serve product guides to reduce support tickets.


Go-To-Market (GTM) Execution

  • Plan and launch new product features and updates, ensuring all teams (marketing, sales, and customer support) are aligned.

  • Create product explainer content (landing pages, blog posts, app store descriptions) that clearly communicate how Fido’s products work.

  • Equip the sales and support teams with the right product marketing assets (one-pagers, FAQs, demo videos).

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Qualifications, Education and Competencies

  • We’re looking for a Product Marketing Manager with 3+ years of experience to help us drive product adoption, engagement, and retention through clear messaging, targeted campaigns, and customer education.

  • This role is a mix of strategy and execution, where you’ll work closely with product, growth, and customer support teams to ensure customers understand and use our financial products effectively.

  • If you’re a strong communicator who loves crafting compelling messaging, running campaigns, and optimizing the customer journey, this role is for you!


Who you are

  • 3+ years of experience in product marketing, growth marketing, or a similar role (preferably in fintech, SaaS, or consumer apps).

  • Strong storytelling & communication skills – ability to turn complex financial products into simple, engaging messaging.

  • Hands-on experience with email marketing, push notifications, and lifecycle marketing tools.

  • Experience managing customer education content (Help Center, FAQs, how-to guides).

  • Data-driven mindset – comfortable using analytics & insights to optimize campaigns.

  • Ability to work cross-functionally with product, marketing, sales, and customer support teams.

  • Experience with A/B testing, CRM tools (e.g., Braze, Iterable, HubSpot), and performance tracking is a plus.

How to Apply

All candidates who wish to join Fido in this capacity should apply online at the Apply Button below.


Deadline: 4th March 2025

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