Product Manager (AI /Chat) job at Capitec Bank Ltd South Africa | Apply Now

Education (Minimum)

• Bachelor's Degree

Education (Ideal or Preferred)

• Honors Degree

Knowledge and Experience

Minimum: Experience:

• At least 8 years’ management experience; senior level product development or product manager/owner 

• 5+ years’ experience managing, developing and delivering a product previously.

• Working at tactical and operational levels and providing input into product strategy and business planning.

• Integrating business and technical product segments to achieve objectives, delivery and targets.  

• Career experience to include some time in one or more technical roles.

• Communicating with technical and non-technical stakeholders across multiple business units. 

• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.

• Scoping/running usability studies and/or customer research.

• Using data and metrics to test theories, confirm assumptions, and measure success

• Client development and validating products through customer feedback.

• Aligning operational initiatives and/or projects to corporate strategies and objectives

• Achieving goals and objectives through cross functional teams.

• Managing and working with remote / hybrid teams.

• Leading and managing multi-functional teams to deliver

• Business development in a banking/financial landscape

Knowledge:

• Financial acumen sufficient for budget management

• Translation of product strategies into tactical and operational planning

• Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.

• Relevant product expertise and process know-how

• Agile product ownership and methodology

• Domain specific knowledge, business insight, understanding of product technology, technical dependencies

• People management principles and techniques

• Stakeholder management principles and practices

• Data-driven approach; analytical and quantitative skills.

• Technologically literate and able to adapt to new technologies

Ideal: Experience:

• Product development experience in the product domain at management level

• Working with Agile product ownership and methodology

• Of translating and enabling business strategies and objectives into business benefits

• Initiation and implementation of innovative concepts

Knowledge:

• Capitec Way of Work

• In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)

• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)

• Process mapping and process improvements techniques 

Skills

• Analytical Skills

• Attention to Detail

• Commercial Thinking Skills

• Communications Skills

• Interpersonal & Relationship management Skills