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Product Manager (AI /Chat) job at Capitec Bank Ltd South Africa | Apply Now
Are you looking for Bank jobs in South Africa 2024 today?, then you might be interested in Product Manager (AI /Chat) job at Capitec Bank Ltd South Africa
Sandton, GT, South Africa
Full Time
About the Organisation
Capitec Bank is a South African retail bank and financial services company. As of February 2024 the bank was the largest retail bank in South Africa, based on number of customers, with 120,000 customers opening new accounts per month.
Job Title
Product Manager (AI /Chat) job at Capitec Bank Ltd South Africa
Job Description
We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below.
Duties and Responsibilities
To support the Product Head in producing the best product; optimizing the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Education (Minimum)
Bachelor's Degree
Education (Ideal or Preferred)
Honors Degree
Knowledge and Experience
Minimum: Experience:
At least 8 years’ management experience; senior level product development or product manager/owner
5+ years’ experience managing, developing and delivering a product previously.
Working at tactical and operational levels and providing input into product strategy and business planning.
Integrating business and technical product segments to achieve objectives, delivery and targets.
Career experience to include some time in one or more technical roles.
Communicating with technical and non-technical stakeholders across multiple business units.
Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
Scoping/running usability studies and/or customer research.
Using data and metrics to test theories, confirm assumptions, and measure success
Client development and validating products through customer feedback.
Aligning operational initiatives and/or projects to corporate strategies and objectives
Achieving goals and objectives through cross functional teams.
Managing and working with remote / hybrid teams.
Leading and managing multi-functional teams to deliver
Business development in a banking/financial landscape
Knowledge:
Financial acumen sufficient for budget management
Translation of product strategies into tactical and operational planning
Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
Relevant product expertise and process know-how
Agile product ownership and methodology
Domain specific knowledge, business insight, understanding of product technology, technical dependencies
People management principles and techniques
Stakeholder management principles and practices
Data-driven approach; analytical and quantitative skills.
Technologically literate and able to adapt to new technologies
Ideal: Experience:
Product development experience in the product domain at management level
Working with Agile product ownership and methodology
Of translating and enabling business strategies and objectives into business benefits
Initiation and implementation of innovative concepts
Knowledge:
Capitec Way of Work
In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
Process mapping and process improvements techniques
Skills
Analytical Skills
Attention to Detail
Commercial Thinking Skills
Communications Skills
Interpersonal & Relationship management Skills
How to Apply
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application