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Partners Operations Analyst job at Glovo | Apply Now
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Partners Operations Analyst job at Glovo
Kampala, Uganda
Full-time
About the Organisation
Glovo is a Spain-based, multi-category app founded in 2014 by Oscar Pierre, and launched in 2015 by himself and Sacha Michaud following an initial round of funding. Since then, the company has successfully participated in 7 rounds of funding, raising $1.0B in total.
Job Title
Partners Operations Analyst job at Glovo
Job Description
If you’re here, it’s because you’re looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.
Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
What makes our ride unique?
Our culture and strong values.
Our career development philosophy.
Our commitment to being a force for good.
We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.
YOUR MISSION
At Glovo, we're dedicated to transforming the delivery market across AFRICA by delivering exceptional service to our clients. We aim to bring the most trendy products from local businesses to our customers in less than 30 minutes. As a local Partner Operations Analyst focused on Uganda, you will play a vital role in the Glovo Partners team, ensuring operational excellence and enhancing the partner experience.
Duties and Responsibilities
Analyze and optimize Partner Operations metrics specific to the Uganda market, driving continuous improvement in partner performance, including preparation times, order cancellations, and customer ratings.
Act as a trusted advisor to our partners in Uganda, offering tailored guidance on improving and adapting their operations for optimal delivery performance in the region.
Coordinate and execute projects with global and regional teams to ensure alignment with company objectives while considering regional nuances and challenges.
Closely collaborate with the commercial team, especially with Account Managers and Key Account Managers, to assess them in individual performance improvement plans for their accounts
Advocate for product enhancements and tech feature improvements tailored to the Uganda market, providing proactive feedback to the regional team on local needs and opportunities.
Foster a collaborative environment within the team, sharing knowledge and insights specific to African markets to drive collective growth and development.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
2-3 years of experience in fast-paced environments, preferably in startups, consulting firms, or internet companies
Strong analytical skills with a data-driven mindset, capable of making informed decisions and solving complex problems in African markets.
Demonstrated ownership mentality with a proactive approach to achieving objectives and meeting deadlines
Excellent project management abilities with the capacity to implement scalable solutions
Persuasive communication skills and ability to engage stakeholders effectively across diverse cultural backgrounds in Africa.
Comfortable working in a high-growth startup environment with a fast pace, adaptable to the unique challenges and opportunities of African markets.
Proficiency in English, both written and verbal, with additional language skills relevant to African regions preferred.
Computer literacy, including proficiency in Google Docs and MS Office
Proficiency in Excel required; other technical skills valued.
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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