Operations Lead job at Glovo | Apply Now

Lead the Supply Operations team of Uganda

Be the owner of Operations P&L (courier cost, compensation cost, Live Operations, Materials etc..).

Define the medium and long-term strategy to achieve growth and profitability targets.

Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning and zoning & implementing logistics features

Improve the operations by ensuring our ambitious targets

Hire, train, and mentor the team members

Standardize processes across the different geographies under your scope

Build tools to speed up Local teams’ autonomy

Commit to contributing to Glovo’s growth, getting the job done

Work with local providers and legal teams, to ensure the best-in-class operations in the region

Bring the operations team to the next level!

Get feedback from our couriers and translate it into product and operations improvement.

Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Give visibility using analytical reports to the main stakeholders of the project status and follow up on the next steps. Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analyses.

Improve the operational efficiency of our partners by making sure we always deliver the best service to our customers

Contribute to stratospheric job creation and earnings for thousands of people

Implement, standardize and execute processes across all cities.