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Operational Risk Manager job at DFCU Bank | Apply Now

Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Operational Risk Manager job at DFCU Bank

Kampala, Uganda

Full Time

Deadline: 

22 Jan 2025

About the Organisation

DFCU Bank is a leading financial institution in Uganda, offering a wide range of banking services to individuals, businesses, and organizations. Established in 1964, DFCU Bank is known for its commitment to innovation, customer service, and financial inclusion. The bank provides various products, including savings and current accounts, loans, investment options, and digital banking solutions. DFCU Bank also supports SMEs with tailored financial solutions and has a strong focus on sustainable development and community empowerment. With a robust branch network and a dedicated team, DFCU Bank continues to drive economic growth and enhance the financial well-being of its customers.

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Title

Operational Risk Manager job at DFCU Bank

DFCU Bank

Job Description

Job Title:  Operational Risk Manager

Organisation: DFCU Bank

Duty Station: Kampala, Uganda


Reporting to the Head of Operational Risk Management, the role holder will be responsible for implementing the effective functioning of the Operational Risk Management Assurance Framework (ORMAF) within the businesses by ensuring all areas of the bank manage operational risk in a proactive, risk-based and disciplined manner for sustainable value addition to the Bank and its shareholders.

Duties, Roles and Responsibilities

  • Promote a strong operational risk management and compliance culture among all staff through training and holding workshops.

  • Participate in developing strategies to identify, measure, monitor and control operational risk and provide independent oversight over the operational risk management framework.

  • Review the bank’s operations regularly to achieve effective ORMAF functioning across all units.

  • Drive ownership of operational risk management down to the Functional/Business Unit level to ensure a timely escalation of significant risks to Management & Board RISCO.

  • Periodic control testing to ascertain the integrity of the controls in the business or function and to manage actively the portfolio controls, including Generic, and Business KCSAs.

  • Advise the Business/Function Heads on operational risk issues through the Head of Operational Risk Management. In liaison with the Risk champions at the first line of defence, provide strong governance oversight to ensure that the Business is suitably addressing significant external and internal requirements.

  • Follow up and ensure that all Internal/External Audit and BOU inspection findings have been fully resolved and that no repeat findings arise in subsequent audits.

  • Conduct periodic risk-based Function/Business Unit/Branch reviews to monitor how effective their risk management practices are and recommend remedial actions where there are control weaknesses.

  • Timely circulation of minutes of Mgt RISCO meetings to all members and follow-up on all issues arising from Mgt RISCO meetings and ensure they are actioned within agreed timelines.

  • Embed risk assessments in all business units, products/services, projects, activities, and new business ventures and support the risk owners in the creation/updating of the respective risk registers while ensuring the escalation of significant risks.

  • Support the bank’s digital strategy by performing the quality assurance role on bank projects while ensuring any risks/threats to the bank’s technology platforms are proactively identified and advised to the Head of Operational Risk Management or CRO.

  • Coordination of the bank’s Business Continuity Management activities including review of departmental BCPs, testing of these plans, evacuation drills, call tree testing, etc

  • Track Operational risk events while keeping a loss database and sharing lessons learnt to reduce Operational losses.

  • Analyse information and reports to establish trends and consider initiatives to reduce risk. Review trends reported to ensure the effectiveness and adequacy of controls and their alignment with the bank’s operational risk appetite.

  • Identify income leakage gaps & recommend remedial actions to close the gaps.

  • Operate within the Operational Risk Management/CRO budget.

  • Contribute to the reduction of operational losses, not to exceed 0.3% of total revenue.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Degree-level education preferably in a business-related field.

  • Possession of a risk management or audit qualification is an added advantage.

  • 6 years of banking experience in banking operations.

  • Thorough knowledge and understanding of banking operations, processes, products and regulatory requirements.

  • Ability to deal with problems of high complexity which have a variety of possible solutions – Strong problem-solving abilities.

  • Intermediate interpersonal communication skills to explain bank policies and procedures.

  • Strong analytical skills; both quantitative and qualitative to independently make decisions of an operational nature.

  • Ability to coach staff on operational risk issues, prioritizing, and scheduling/accomplishment of work assignments with minimal supervision.

  • Ability to interpret workflows and operational procedures thus detail oriented.

  • General knowledge of risks related to businesses and the industry.

  • Proficient PC skills with experience in Microsoft Office and Outlook, PowerPoint and others

  • Planning and organizational skills

  • Thorough knowledge and understanding of banking operations, processes and regulatory requirements.

  • Ability to deal with problems of high complexity which have a variety of possible solutions-Strong problem-solving abilities.

  • Intermediate interpersonal communication skills to explain bank policies and procedures.

  • Strong analytical skills; both quantitative and qualitative to independently make decisions of an operational nature.

  • Ability to coach staff on operational risk issues, prioritizing, and scheduling/accomplishment of work assignments with minimal supervision.

  • Ability to interpret workflows and operational procedures thus detail oriented.

  • General knowledge of risks related to businesses and the industry.

  • Excellent communication and engagement skills

  • Strong attention to detail and personal effectiveness

  • Team Player

  • Unafraid to take responsibility, partner with the business whilst retaining independence to provide challenge to the business.

How to Apply

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:

Vacanciesbank@dfcugroup.com

Deadline: 22nd January 2025

Only short-listed candidates will be contacted.

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