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Officer, Business Support Resolution job at Stanbic Bank Uganda Limited | Apply Now

Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Officer, Business Support Resolution job at Stanbic Bank Uganda Limited

Kampala, Uganda

Full Time

Deadline: 

22 Apr 2025

About the Organisation

Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise.

The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises.

Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience.

The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact.

Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.

Job Title

Officer, Business Support Resolution job at Stanbic Bank Uganda Limited

Stanbic Bank Uganda Limited

Job Description

Job Title:  Officer, Business Support Resolution (Fresher Jobs)

Organisation: Stanbic Bank Uganda Limited

Duty Station:   Kampala, Uganda

Duties, Roles and Responsibilities

Watchlist and Early Arrears Accounts:

  • Along with the relevant Relationship and Credit Managers, assess clients/accounts in order to manage risk and limit exposure over the short, medium and long-term.

  • Assess counterparties, the current security position and where appropriate take additional security.

  • Participate in Rapid Risk Reviews in order to identify potential watch list and nonperforming loans early.

  • Responsible for advising Business Banking on performing loans showing signs of distress (Watchlist names). Executed through Portfolio Rapid Risk Reviews and Watchlist Committees.

  • Provide recommendations to improve business banking risk and enhance customer relationships to Business and Credit Teams. Brief Heads of Business to enable them to lead negotiations with watch listed names.

  • Be involved and influence client visits and negotiations to manage credit recovery processes including restructure and or renegotiation of facilities.

  • Oversee the drafting of sound legal documentations and scrutinise agreements including but not limited to facility agreements, consortium agreements, security sharing agreements and mortgage charges, in accordance with set risk parameters.

  • Conduct in-depth research on relevant accounts, applying banking, legal and credit knowledge where applicable.

  • Awareness of the Group Reference Guide (GRG); CIB & PBB Credit Policy and BS&R Mandate.

  • Participate in industry initiatives from time to time.


Non-Performing Loans:

  • Responsible for management of NPL names (primary responsibility) with decisions approved through Ad-hoc and monthly NPL committees.

  • Act as key account liaison to deal with queries and issues from Relationship Managers, Risk, Operations and Collateral Teams as well as with external professionals such as valuers, auctioneer’s, lawyers, receivers etc. on matters relating to Non-Performing Loans

  • Develop and implement solutions for credit recovery on accounts in order to secure debt, stabilise accounts or turnaround where possible.


Recovery , Litigation and liquidation:

  • Provide advice to various stakeholders on credit recovery and liquidation / receivership processes.

  • Prepare and submit liquidation claims / appoint Receivers.

  • Attend and prepare for meetings with creditors.

  • Brief attorneys and counsel and oversee conduct of litigation on behalf of the Bank


Governance and Reporting:

  • Responsible for recommending impairment requirement (provisions) to Head Credit BCC

  • Ensuring internal, IFRS, and regulatory provisioning requirements are met.

  • Responsible for collecting and maintaining loan loss data. Database updated as and when exposures change, or material recovery event occurs.

  • Document and communicate relevant decisions to all relevant stakeholders

  • Assist with relevant reporting returns and provide advice on these where required.

  • Report to the Watch list and NPL Committee and implement decisions there from, as well as update the relevant schedule/s on a monthly basis.

  • Maintain the default data base in terms of the Service Level Agreement with Credit Analytics for Non-Performing Loans on individual portfolio

  • Document and communicate relevant decisions to all relevant stakeholders.

  • Assist with relevant reporting returns and provide advice on these where required.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Relevant Business Degree


Experience Required

  • At least 2 years banking experience preferably in Credit, Rehabilitation and Recovery or Legal departments of a Tier 1 financial institution.

  • Keen interest in building a career in BS&R/ Credit


Knowledge Competencies:

  • Sound business savvy and banking knowledge around:

  • accounting and financial principles

  • generally banking

  • corporate banking

  • Legal principles related to lending and collateral rights

  • Understands and manages strategic and operational risk including understanding and conforming to the relevant processes and procedures within BS&R & BCC.

  • Additional Information


Behavioural Competencies:

  • Checking Things

  • Empowering Individuals

  • Examining Information

  • Generating Ideas

  • Interacting with People

  • Interpreting Data

  • Making Decisions

  • Meeting Timescales

  • Pursuing Goals

  • Resolving Conflict

  • Upholding Standards

  • Valuing Individuals


Technical Competencies:

  • Coaching and Mentoring

  • Difficult Calls Management

  • Financial Planning

  • Legal Collections

  • Legal Compliance

  • Performance Management

  • Recoveries

How to Apply

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting APPLY Button below.

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