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Network Administrator job at Equity Bank Uganda Limited | Apply Now
Are you looking for Banking/IT jobs in Uganda 2025 today? then you might be interested in Network Administrator job at Equity Bank Uganda Limited
Kampala, Uganda
Full Time
About the Organisation
Equity Bank Uganda Limited, is a commercial bank in Uganda. It is licensed by the Bank of Uganda, the central bank and national banking regulator.
Equity Bank is one of the fastest growing banks in Uganda, with a large network of 50 branches, 7,000+ EquiDuukas, 1,279 POS Terminal and 50+ ATMs spread across the country. 25 of these branches are located in Central and greater Kampala, serving over 1,800,000 customers. The Bank has deployed a number of Alternate Business Channels to enhance its product and service delivery. These include: Internet Banking, Eazzy 247- a mobile banking service, Point of Sales (POS) machines as well as partnerships with major telecom companies.
The Bank has adopted the Group approach of financial inclusion by opening its doors to customers across the financial pyramid. On the back of the Group technological advances, Equity Uganda is now recognized as a key enabler to driving inclusion and innovation through strategic partnerships with telecoms, utility companies, local government, religious bodies, and third- tier financial institutions.
The partnership with the entities above has enabled Equity Bank Uganda to grow through technology adoption, faster access to finance and improved play in the growing cross-border opportunities following the recent revitalization of the East Africa Community (EAC). The Bank plays a pivotal role in facilitating trade by providing a gateway from Kenya to the quickly growing economies of Rwanda, Burundi, Democratic Republic of Congo and South Sudan. Improved performance and growth has resulted in improved customer relationships and better regulatory ratings.
Equity Bank Uganda Limited is a major contributor to Uganda’s job market as it currently employs over 2,000 members of staff. It won the Uganda Investment Authority “Employer of the Year Award" in 2010 and is among the top Ten Banks in Uganda in terms of profitability and customer deposits as at 2015.
Equity Bank Uganda Limited is one of the region’s leading banks whose purpose IS to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda, Southern Sudan and DR Congo, Equity Bank is now home to more than 12 million customers, the largest customer base in the Eastern African Region.
Job Title
Network Administrator job at Equity Bank Uganda Limited
Equity Bank Uganda Limited
Job Description
Job Title: Network Administrator
Organisation: Equity Bank Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Manager ICT Infrastructure Support
The Role holder is responsible for providing network administration and technical support of network and hardware equipment. They will be responsible for ensuring that all networks and hardware is correctly installed, configured, maintained and is available and secure.
Duties, Roles and Responsibilities
Administration, installation and support of all Wide Area Networks, Local Area Networks and Telecoms equipment that exist within Equity Bank (both branch and Head Office) including user administration, security, reliability and availability.
Participation as a key player in the setup of new branches by installing, configuring and supporting all newly installed network equipment.
General technical support to all computer users, both emergency and routine.
Troubleshooting of all network issues to identify and resolve issues affecting users.
Support of internet connectivity to branches.
Ensuring that all IT users adhere to the Equity Bank IT policies.
Liaising with the IT Manager regarding any technical issues that affect operations at the branch and providing recommendations on how they should best be handled.
Assist with documentation for the IT department such as contributions to the IT manual, Technical Support documentation and other related IT documents.
Training of users where user knowledge / skills are deficient
Providing IT training to branch ICT contacts as required on basic network configurations, and VOIP telephony issues.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A good degree in an Information Technology related discipline.
Networking certification required (CCNA, CCNP, CCIE, hardware and Microsoft certifications) desirable.
Some telecoms knowledge, PABX programming
At least 3 years’ experience with specialization in network administration.
Good knowledge of operating systems (Windows XP, 2K3, Vista Linux), email applications, anti-virus software, MS Office and other standard software.
Good analytical and problem-solving skills, ability to organize, prioritize and show initiative, good interpersonal and communication skills, team player and willingness to travel to branches.
How to Apply
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your job application cover letter along with a detailed resume, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title in the subject field to recruitment@equitybank.co.ug
Deadline: Friday 3rd January 2025.
NB: Only short-listed candidates will be contacted. Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.
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