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Kampala, Uganda
Full-time
Deadline:
24 Jan 2024
About the Organisation
PostBank Uganda Limited is one of Uganda's most esteemed financial institutions, known for its dedication to delivering reliable banking services across the nation. Established with a mission to promote financial inclusion and foster economic development, PostBank has grown to become a trusted name in the Ugandan banking sector.
History and Growth
PostBank Uganda Limited has a rich history that dates back to its inception as a savings bank within the Uganda Post Office in the 1920s. Over the decades, it evolved to meet the changing financial needs of the population. In 1998, it was incorporated as a limited liability company, marking a significant milestone in its journey toward modernization and growth.
Today, PostBank operates an extensive network of branches and ATMs across Uganda, ensuring that even the most remote communities have access to essential banking services. The bank continues to expand its footprint and enhance its service offerings to meet the diverse needs of its customers.
Vision and Mission
Vision: To be the leading provider of inclusive financial services in Uganda.
Mission: To provide reliable, affordable, and innovative financial solutions to all Ugandans, particularly those in underserved areas, thereby contributing to their economic well-being and the country's overall development.
Job Title
Manager Saccos and Government Payments job at PostBank Uganda
Job Description
JOB PURPOSE
• The Job holder will be responsible for managing SACCOS and government agencies, acquisition cycle of partners, revenue growth, profitability, portfolio growth, relationship management, business case development, product development, user acceptance tests while coordinating technical integrations with clients, customer experience, usage uptake and go live.
Duties and Responsibilities
Key Responsibilities /Key Deliverables
Identify, engage prospective Saccos and government agencies to be integrated to the wallet with understanding of client needs and aligning solutions that meet the needs.
Manage end to end the new client onboarding process that includes acquisition, KYC verification, contracting, Product design, development, acceptance testing, client training, product usage and retention. This also includes carrying out post implementation reviews of all products to ensure stabilisation and achieving the intended objectives.
Develop business cases to develop/enhance products within the Sacco and government agencies space. This includes coordinating with projects, Products, and technical teams to customize products that address market and customer needs.
Responsible for revenue, profitability, and portfolio growth of all Sacco and government agencies products including price reviews from time to time using data to make decisions.
Carry out market research on new product innovations to recommend revenue & customer experience impacting products and services in the Sacco and government agencies space. This includes keeping abreast with industry and market trends.
Responsible for building and managing all relationships with all service providers/vendors, Sacco, government agencies, Regulator, and all internal stakeholders with objective to maximize usage of systems, products, and services.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
Bachelor’s Degree Business Administration, International business, finance, commerce, or its equivalent.
Five (5) years’ experience in Banking, Fintech, and similar environment with focus in driving sales and business growth.
A minimum of two (2) years’ experience in a management role in mobile financial services, FinTech or Financial Institutions.
Experience in business development, product development, relationship management, technical business analysis, sales process, people skills and understanding the market.
Strong training skills
Excellent planning, presentation, and organisational skills
Strong analytical and strategic skill
Excellent negotiation and project management skills
Business acumen
Strong oral and written communication skills
Excellent driving skills
Customer service Orientation
Creativity
The following documents should accompany the application
Detailed CV and cover letter.
Copies of academic documents.
How to Apply
Online applications addressed to Chief Human Resources Officer,
PostBank Uganda.
Send application to hr@postbank.co.ug with job title as subject.
Closing Date: Wednesday 24th January 2024 at 5:00pm.
Only shortlisted candidates will be contacted.
PostBank Uganda is an equal opportunity employer
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