Manager Reconciliation & Support job at PostBank Uganda Limited (PBU) | Apply Now

Responsible for supporting & ensuring timely reconciliation of head office transactions including operational transactions in cash & treasury, payments & trade and channels operations.

Lead the analysis of the existing reconciliation processes in order to assess the strength of the controls and identify areas for improvement.

Develop working knowledge of industry practices and standards.

Assist in training, staff development, performance reviews and disciplinary actions

Ensure compliance with regulatory requirements relating to reconciliations.

Establish and review key operational risk indicators/key control standards and implement action plans to minimize the Bank’s exposure to fraud and losses.

Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by implementing corrective action.

Ensure unreconciled items are investigated and well reported in a timely manner.

Proactively research new reconciliation & control methods and solutions with a view of achieving a more streamlined process and/or improved customer experience

Identify workflow/system improvements and work with supervisor and operations team to enact change.

Oversee the data verification activities for operations to confirm that all posted transactions have supporting vouchers/documents.

Foster timely and accurate verification of transaction data and escalate any incidents timely for corrective actions.

Plan, organize, direct, review, coordinate, and establish controls for records management activities.

Supervise the reconciliation of Wendi wallet accounts.

Advise on accounting entries for any new products or enhancements related to both Wendi and bank offerings.

Train Wendi Partner banks in reconciliation of the Wendi wallet transactions.

Drive the derisking of branches through centralization of suspense account reconciliation

Act as the primary focal point for records management and archiving as well as providing guidance to other departments on the management of records & Information

Conduct regular inspections of all records storage areas to confirm that proper access controls are in place.

Develop a records storage plan, which includes the short and long-term housing of physical records and electronic information.

Regular training and development of Records officers/archivists so that they are knowledgeable and kept current about records management.

Responding to information enquiries in a timely and professional manner

Monitor service delivery within the unit by reviewing Service reports to detect service failures and confirm that corrective action is taken within agreed timelines

Set performance targets for staff and monitor performance against these.

Monitor compliance with the records retention policies and confirm that they are aligned with the requirements in the FIA