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Kampala, Uganda

Full-time

Deadline: 

22 Dec 2023

Launched in 2006, BRAC Uganda has become one of the largest and most impactful non-governmental development organizations in the country. Serving as a powerful catalyst for change, BRAC Uganda empowers individuals living in poverty by creating numerous opportunities for them to unlock their potential and transform their lives. The organization is renowned for its ability to develop, test, refine, and rapidly scale innovative ideas in a cost-efficient manner while maintaining the highest standards of quality. BRAC Uganda’s comprehensive approach encompasses six key programs across critical thematic areas: Health, Education, Ultra-Poor Graduation, Emergency Preparedness and Response, Empowerment and Livelihood for Adolescents, and Financial Inclusion.

Manager Customer Experience job at BRAC Uganda Bank Ltd

BRAC Uganda

Responsible for driving the customer service strategy and promoting a high quality service culture by implementing intiatives for customer retention

  • Responsible for driving the customer service strategy and promoting a high quality service culture by implementing intiatives for customer retention

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

REQUIRED QUALIFICATIONS AND SKILLS

  • Bachelor's degree in Business Administration or any other related fields At least 5 years of practical and progressive experience in customer service

  • Public speaking, oral and written communication skil

  • Decision making, interpersonal and people management skil Relationship and stakeholder management

Interested candidates should email their application letter, Curriculum Vitae, copies of relevant academic documents, IN PDF FILE mentioning the job tittle as the subject matter to recruitment.bracugandabankdgorac.net NOT later than Friday 22nd December, 2023. All applications should be addressed to the Head of Human Resource and Training BRAC Uganda Bank Limited. The adverts can be accessed through our Linkedin page: Click the APPLY button below to access the adverts
Note: Only shortlisted candidates will be contacted.

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