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Manager - Workplace Banking job at NCBA Bank Uganda Ltd | Apply Now
Are you looking for Management/Banking jobs in Uganda 2024 today? then you might be interested in Manager - Workplace Banking job at NCBA Bank Uganda Ltd
Kampala, Uganda
Full Time
About the Organisation
On 6th December 2018, it was announced that NIC Bank, an institution with a rich history of retail banking; and CBA Bank, a forerunner of innovation in the banking space, would be merging to form a new bank with unmatched strength, expertise and regional reach.
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting-edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from the best-in-class choice of products to investment solutions tailored to your specific needs.
NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.
Job Title
Manager - Workplace Banking job at NCBA Bank Uganda Ltd
NCBA Bank Uganda Ltd
Job Description
Job Title: Manager - Workplace Banking
Organisation: NCBA Bank Uganda Limited
Duty Station: Kampala, Uganda
To deliver profitable business growth targets of Retail Banking Products and services to a defined market segment through the workplace banking and Mortgage value proposition. This entails creation of opportunities for bulk business by signing up companies especially those with a corporate relationship with NCBA Bank. This incorporates strong personal drive in prospecting and acquiring new workplace banking scheme companies, pursuing incremental business within the existing portfolio, managing customer expectations to sustain business relationship and providing business advice that will benefit the client.
Duties, Roles and Responsibilities
Duties:
Growth in business volumes (deposits and loans/advances), customers and customer accounts (30%)
Establish new Retail banking business relationships with Corporate, SME & Institutional Banking customers (20%)
Management of scheme customer expectations and relationships (10%)
Ensure 100% participation in product promotional activities, customer events and scheduled product clinics (10%)
Minimization of exposures to and impact of risks assisted with KYC, AML and portfolio maintenance (10%)
Process review and implementation.
Annual scheme review
Ensure 100% participation in product promotional activities, customer events and scheduled product clinics (10%)
Ensure that there is a robust departmental customer satisfaction rating by ensuring the team lives the NCBA Bank Values & CSI above bank acceptable levels determined from time to time.
Ensure 100% participation in E-Learning Courses / Training (Internal & External sessions & team management.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Academic: Degree in business related field
Professional: Customer Relationship Management Course
Desired work experience: 4 years’ working experience in Managing Customer Relations preferably in a banking institution.
How to Apply
All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the Apply Button below.
Deadline: 23rd December 2024
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