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Manager, Voice Branch job at Stanbic Bank | Apply Now
Are you looking for Management jobs in Uganda 2024 today? then you might be interested in Manager, Voice Branch job at Stanbic Bank
Kampala, Uganda
Full Time
About the Organisation
Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise.
The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises.
Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience.
The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact.
Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Title
Manager, Voice Branch job at Stanbic Bank
Stanbic Bank
Job Description
Job Title: Manager, Voice Branch
Organisation: Stanbic Bank Uganda Limited
Duty Station: Kampala, Uganda
To implement, enable, scale, entrench, engage and commercialise the consumer client value proposition/s and life journeys in the Voice Branch, country in collaboration with other Segments, Client Solutions, Engineering and country stakeholders through the client engagement platforms. To drive integrated ways of work with Client Coverage, Digital and eCommerce for the delivery of client sales and service needs.
Duties, Roles and Responsibilities
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Type of Qualification: First Degree
Field of Study: Business Commerce/ Administration or related field
Type of Qualification: First Degree
Field of Study: Business
Experience Required
Digital & eCommerce, CHNW
Personal and Private Banking
5-7 years
Experience in managing product and solution delivery, delivering business value, managing teams and managing IT projects within multidisciplinary teams.
Experience in effectively managing relationships across the value chain to deliver a programme of work.
Experience in effectively managing front to back delivery teams i.e. business, specialised functions (SME’s) and IT delivery.
Significant business and product background and technical / IT understanding.
Behavioural Competencies:
Articulating Information
Challenging Ideas
Convincing People
Embracing Change
Exploring Possibilities
Interacting with People
Managing Tasks
Providing Insights
Understanding People
Technical Competencies:
Banking Process & Procedures
Compliance
Customer Understanding ( Consumer Banking)
Data Management (Administration)
Planning, Forecasting and Budgeting
Risk Measurement
How to Apply
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting the Apply Button below.
Deadline: 26th December 2024
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