​

Required Qualification, skills and experience:

• Bachelor’s degree plus 1 year of experience or Diploma plus 2 years of relevant experience in Administration

• Strong organizational skills and management experience

• Speaks and writes English fluently

• Good presentation skills

• Strong computer skills (Word, Excel, PowerPoint, Outlook, Gmail, etc.).

Knowledge, Skills and Abilities:

• Flexible, reliable, adaptable, responsible and team-oriented

• Strong interpersonal and cross-cultural skills.

• Experience working with staff from diverse backgrounds.

  
  

• Success Factors:

• Competency is a combination of knowledge, skills, and abilities (KSAs) directly related to successful performance on the job.

Core Competencies include:

Integrity and honesty:

• Is widely trusted; seen as a direct, truthful individual; presents truthful information appropriately and helpfully; keeps confidences; admits mistakes; does not misrepresent themselves for personal gain.

• Team Work/ Relationships: Works cooperatively and flexibly with other team members with a complete understanding of the role to be played as a team member and leader to achieve a common goal. Ability to build and maintain effective relationships and networks.

• Learning attitude: Proactively takes advantage of opportunities to learn. Actively identifies new areas for learning; applies and shares new knowledge and skill appropriately.

• Diversity/Inclusiveness: Demonstrates an understanding and appreciation for diversity and supports diversity efforts. Interacts inclusively with people of all races, cultures, ethnicities, backgrounds, religions, ages, and genders.

• Communication: Expresses ideas effectively in individual and group situations. Listens effectively; shares information, ideas, and arguments; adjusts terminology, language, and communication modes to the needs of the audience; ensures accurate understanding; acts in a way that facilitates an open exchange of ideas and information; use appropriate non-verbal communication.

• Decision making/Problem Solving: Can analyze situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical, and acceptable solution. Can make effective decisions daily, take ownership of decisions, and demonstrate sound judgment in escalating issues where necessary.

• Results-Oriented/High-Quality Deliverables: Stays focused on the efforts necessary to achieve quality results consistent with programmatic or departmental goals. Demonstrates the ability to achieve effective results; works persistently to overcome obstacles to goal achievement. Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.

• Planning & Time Management: Establishes a course of action for self and others to accomplish a specific goal. Effectively plans, schedules, prioritizes, and controls activities; identifies, integrates, and orchestrates resources (people, material, information, budget, and time) to accomplish goals. Prioritizes work according to the program or department’s goals, not just own job responsibilities; manages own time effectively.

• Business Acumen: The ability to use information, ask the right questions, and make decisions that impact the overall business performance.

Job Specific/Technical Competencies include:

• Innovative Mindset: Curious inquiries, asks questions and seeks out information from multiple sources, learns from mistakes, sees change as an opportunity.