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Lead Management Associate job at Autochek | Apply Now
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Lead Management Associate job at Autochek Uganda
Kampala, Uganda
Full-time
Autochek is a leading automotive technology company dedicated to transforming the automotive industry across Africa by providing seamless solutions for buying, selling, and servicing vehicles. With a mission to make car ownership and maintenance easier and more accessible, Autochek has quickly gained recognition for its innovative approach and has earned a strong reputation for reliability and customer-centric services.
The company values a dynamic work culture that fosters creativity, collaboration, and personal growth, offering employees opportunities for professional development, flexible work arrangements, and competitive compensation. Since its establishment, Autochek has evolved from a simple platform for vehicle listings to a comprehensive service provider, utilizing technology to streamline the automotive value chain. Its business model is centered around digital innovation, enabling buyers and sellers to connect, as well as providing financing and after-sales services. With an expanding footprint in multiple African countries, Autochek continues to grow, positively impacting the automotive sector and fostering a sustainable future.
The company’s core values include integrity, excellence, and inclusivity, all while maintaining a commitment to corporate social responsibility through initiatives such as road safety education and community engagement. Autochek is committed to making a positive impact in the communities it serves while empowering its employees to drive the company's success. For more information, visit their website at www.autochek.africa.
Lead Management Associate job at Autochek Uganda
Autochek
The Lead associate will be responsible for responding to lead conversion; educating prospective and existing customers on the product and service and directly persuading leads/potential customers to purchase the product and services of the organization through telephone
Persuade potential customers to purchase the organization’s product or service through telephone.
Explain products or services and prices, and answer questions from customers.
Record names, addresses, purchases, and reactions of leads contacted.
Adjust sales scripts to better target the needs and interests of specific individuals.
Answer telephone calls from potential customers who have been solicited through advertisements.
Engage with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Ensure that appropriate changes are made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Refer unresolved customer grievances to designated departments for further investigation and presentations through phone and screen sharing
Meet monthly and quarterly sales goals
Contact customers to respond to inquiries or to notify them of new product or service adjustments.
Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
Manage, track, and follow up on leads by engaging in calls to them
Facilitates a business's connection between its outgoing consumer advertising and the responses to that advertising.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Oral Communication
Persuasion
Active Listening
Strong decision-making skills ...
Leadership and people management skills ...
Communication skills ...
Time management skills
Good problem-solving skills
EDUCATIONAL REQUIREMENT AND EXPERIENCE
Bachelor in Business Administration
A certification in telemarketing, sales, or customer service is an added advantage.
2-3 years experience in a similar or related role
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
To apply send your CV to christine.n@autochek.africa
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