KYC Officer job at KCB Bank Uganda | Apply Now

• Accurate data capture on account and customer in all relevant fields in T24 at account opening, re-instation and amendments

• Review of new accounts opened for completeness of KYC documents as per requirements & timely recommend the same for decisioning.

• Archival of processed documents both electronically and to the archives for physical documents.

• Issuance of Daily Accounts opened reports to stakeholders.

• Ensure high quality standards in the KYC Files in adherence to the bank’s policies and procedures.

• Liaise with compliance, relationship managers, ASC manager and other senior stakeholders for KYC Approval.

• Ensure timely identification and escalation of risks in the unit to the line management to facilitate proper incident reporting.

• Develop a good understanding of the overall KYC Operations process and act as a subject matter expert to support the branch teams.

• Embrace continuous change and challenges; handle various initiatives and ad hoc projects as assigned by line management from time to time.

• Query management and resolution of cases in ECRM

• Deliver KYC related trainings to branches & head office teams when called upon.

• Work in close and continuous collaboration with other team members and stakeholders to achieve predefined objectives and resolve any issues during daily tasks

Daily Tasks

• Customer and Account amendment as per customer instructions & documents received.

• Review new accounts for data quality and KYC compliance.

• Issuance of Daily Accounts opened reports with stakeholders.

• Timely response to Chatbot requests

• Timely & accurate response to STO set ups, cancellations, and account Amendments.