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IT Support Officer job at Biyinzika Poultry International Limited (BPIL) | Apply Now

Are you looking for Information Technology Jobs in Uganda 2024? If yes, then you might be interested in IT Support Officer job at Biyinzika Poultry International Limited (BPIL)

Bugolobi, Kampala, Uganda

Full-time

Deadline: 

12 Aug 2024

Biyinzika Poultry International Limited is a leading poultry company in Uganda, committed to improving food security and creating sustainable livelihoods through the production and distribution of high-quality poultry products. With a strong reputation for excellence and integrity in the industry, Biyinzika has become a trusted name in poultry farming, processing, and distribution, recognized for its innovative approach to poultry production and its ability to meet the ever-growing demand for poultry products.

The company fosters a collaborative work culture that values employee development, well-being, and professional growth, offering competitive compensation, benefits, and opportunities for career advancement. Established in the early 2000s, Biyinzika has evolved into one of the largest poultry businesses in Uganda, with a vast network across the region. The company’s business model focuses on sustainable production practices, utilizing modern technology and innovation to improve efficiency and meet market needs.

With a wide-reaching impact, Biyinzika continues to grow, serving local and international markets while maintaining a commitment to its core values of quality, integrity, and customer satisfaction. The company is dedicated to corporate social responsibility through various initiatives aimed at improving the livelihoods of farmers and supporting community development. For more information, visit www.biyinzikapoultry.com.

IT Support Officer job at Biyinzika Poultry International Limited (BPIL)

Biyinzika Poultry International Limited (BPIL)

Biyinzika Poultry International Limited (BPIL) is the leading integrated poultry company and a recognised household brand within Uganda. BPIL produces and distributes quality day-old chicks and HACCP certified animal feed through over 40 branches within Uganda and the East African region. BPIL also produces chicken meat products under the Pearl Chicken Brand.

  • Install and configure computer hardware operating systems and applications to ensure optimisation of systems.

  • Monitor and maintain computer systems and networks.

  • Take staff or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues.

  • Trouble shoot system and network problems, diagnosing and solving hardware or software faults.



  • Report regularly to the line supervisor of any pending tasks and work completion.

  • Replace parts as required.

  • Provide support, including procedural documentation and relevant reports.

  • Follow diagrams and written instructions to repair a fault or set up system.

  • Support the roll out of new applications.

  • Set up new user's accounts and profiles and deal with password issues.

  • Respond within agreed time limits to callouts.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Bachelor's Degree in Information Technology/Systems

  • Experience: Minimum of 3 years' experience in a similar role in a busy commercial environment.

  • Professional: Any other certification in IT is an added advantage


Knowledge & Competencies:

  • Basic understanding of networks and support of the peripheral, knowledgeable about software and hardware management, highly flexible and agile, ability to work calmly under pressure and excellent interpersonal and communication skills.

  • Knowledge in server management is an added advantage.

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
All interested candidates are invited to send their hardcopy application package(s): academic documents, motivation letter and detailed resume to our head office located at Bugolobi, Plot 77, Luthuli Avenue or Kigunga, Seeta.

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