IT Specialist job at John Snow, Inc | Apply Now

Key Result Areas

• IT system set-up and maintained

• Use and maintenance of technology required for day to day operational support of the project managed;

• Compliance with JSI Information security policies, procedures and standards;

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Ensure the operationalization of a secure computer network of the program (including internet) both at the central level and at the regional level of the Project. Identification of adequate hardware and software for the needs of the project; Installation of computer equipment in all project offices, including implementation of Windows server; Participate in the procurement of IT equipment and accessories

• Ensure the proper functioning of computer equipment, including the main server, computers, printers, and various computer tools. Configure and troubleshoots servers, laptops, desktops scanners and printers Diagnose computer, hardware or software malfunctions and ensure the resolution of malfunctions; Provide daily technical support to program staff and consultants in the proper use of installed computer hardware and software; Train program staff on the effective use of the office's computer equipment and systems;

• Maintain the network infrastructure including internet connection, router, Ethernet switch, wireless APs and PBX phones

• Design and implement electronic databases required for program operations, both administrative and technical. Develop and maintain information management systems as needed, such as cartographic or non cartographic monitoring and evaluation databases Operationalize a network sharing system for program electronic files.

• Facilitate data sharing and integration across program components, ensuring that data is accessible and actionable to support program activities and impact assessment.

• 6. Develop and implement reporting tools, such as dashboards or visualizations, to effectively disseminate key findings and insights to both internal and external stakeholders.

• Support the project staff in the integration, deployment and support of appropriate technologies such as mobile phones, tablets, GIS among others into program activities as required

• Ensure technological monitoring and inform program managers of new features that can be used within the program.

• Perform periodic and systematic backups of all existing data and information within the program in accordance with JSI policies and procedures

• Monitor the maintenance of the program's telephone and electronic devices

• Ensure compliance with JSI Information security policies, procedures and standards as well as train staff on IT policy;

• Perform any other tasks required for the needs of the project.