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IT Applications support Officer job at Brac Uganda Bank Ltd | Apply Now
Are you looking for Information Technology Jobs in uganda 2024? If yes, then you might be interested in IT Applications support Officer job at Brac Uganda Bank Ltd
Kampala, Uganda
Full-time
Deadline:
19 May 2024
About the Organisation
Launched in 2006, BRAC Uganda has become one of the largest and most impactful non-governmental development organizations in the country. Serving as a powerful catalyst for change, BRAC Uganda empowers individuals living in poverty by creating numerous opportunities for them to unlock their potential and transform their lives. The organization is renowned for its ability to develop, test, refine, and rapidly scale innovative ideas in a cost-efficient manner while maintaining the highest standards of quality. BRAC Uganda’s comprehensive approach encompasses six key programs across critical thematic areas: Health, Education, Ultra-Poor Graduation, Emergency Preparedness and Response, Empowerment and Livelihood for Adolescents, and Financial Inclusion.
Job Title
IT Applications support Officer job at Brac Uganda Bank Ltd
Job Description
Responsible for the day-to-day technical support of the core banking system and other applications ensuring system stability and enhanced performance. This role entails the controlled resolution of operational incidents and problems (deviations from planned or expected core banking operations), the drawing in of specialized expertise wherever appropriate, and the provision of advice and information aimed at minimizing the occurrence and impact of service incidents through process improvement.
Duties and Responsibilities
Assist in database designs, update, and amend existing database. Monitor database performance, availability, and efficiency. Create complex query definitions that allow data to be extracted. Support users and maintain databases by identifying and solving database requirements.
Perform data backups and other data recovery and resilience procedures such as database replication and restoration of data.
Maintain database performance by calculating optimum values for database parameters, implementing new releases, completing maintenance requirements, and promoting process improvements.
Perform system End of day. End of month and End of year for Core Banking System and related Channels.
Set up, test, and support new databases and data handling systems like a data warehouse that will support BRAC's Business intelligence (BI) and analytic system requirements.
Support backend /frontend troubleshooting of end of day and normal operation of core banking system and other applications/channels. Channels support (Mobile USSD, Agent etc.)
IT project Support
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Bachelor's degree in computer science, Information Technology, or related field.
Minimum of two-three years' experience in ICT Department in a financial institution.
SKILLS & COMPETENCES
Knowledge of Orbit-R Core Banking System.
Experience in Designing. Developing and deploy CBS reports using Crystal report tool.
Good knowledge of technical infrastructure and its interdependencies.
Good knowledge of IT infrastructure and its interdependencies. Banking experience or awareness of the bank's products, services, and business.
Relational database management skills (Oracle, MSSQL and MySQL).
Proven experience to handle pressure and work under stress in emergencies.
Knowledge of Application Programming interfaces (APIs)
People management skills
How to Apply
• Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN PDF FILE mentioning the job title as the subject matter to recruitment.bracugandabankltd@brac.net NOT later than Sunday 19th May, 2024.
• All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd.
• Note: Only shortlisted candidates will be contacted.
BRAC Uganda Bank Ltd is regulated by Bank of Uganda and Customer deposits are protected by the Deposit Protection Fund of Uganda up to 10 million UGX. Terms & Conditions Apply
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