IN & VAS Engineer (Intelligent Network & Value-Added Service) job at NFT Consult LTD | Apply Now

Provide technical support for Business Support System (BSS) applications & product operations linked to the charging system such as Mobile Money platform(s), Pretups, IT (DSE), Simbrella, UNICA, CRBT.

Ensure new services are launched as per Marketing requirements & are timely delivered.

Responsible for change management of all changes to be implemented to the OCS system.

Contribute to periodic network solution planning, design & implementation.

Ensuring Intelligent Network (IN) system Security & Compliance with our existing processes.

Handle, evaluate and resolve complaints/technical inquiries raised by customer care, marketing, and revenue assurance influencing cross-functional teams to resolve.

Troubleshoot issues, capture logs, and identify root causes for BSS application problems.

Manage service Layer (billing) architecture for IN & VAS Planning and Architecture designed to ensure uninterrupted charging & delivery of Value-added Services like Caller Ringbark tunes, SMS, USSD, and any other content provisioning process.

Analyse business requirements and processes before converting ideas to solution design of new services; where required research into new technology and development in Telecommunication industry with regards to Billing/Charging Systems/VAS and where required OTA services.

Liaise with vendor partner teams to assure seamless real-time Billing for the VAS/IN services,

Ensure optimal IN/VAS core nodes performance to support our mobile CS/PS Core as per the business & network requirements.

Continuously research market trends with emphasis on new and emerging technologies for analysis.

Ensure that the project related documentation reflects a fit-for-purpose design and compiles with the contractual vendor requirements.

Perform adequate dimensioning, of all IN/Charging Systems and VAS Nodes - in accordance with network growth and projections.

Effective understanding of Operational and Business support systems (OSS/BSS) for performance reporting, Key performance indicator (KPI) monitoring and tuning for effective end to end planning of IN/VAS services.

Responsible for planning all expansion of OCS nodes well in advance.

Plan evolution of IN/VAS network to best industry practices, where possible push the technological boundaries.

Develop close working relationships with core Network & Billing Architects, Product Development team and Vendors to ensure IN solutions meet the business's technical and business objectives.