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Hotel Receptionist job at Sokoni Africa Limited | Apply Now
Are you looking for administrative jobs in Uganda 2024 today? then you might be interested in Hotel Receptionist job at Sokoni Africa Limited
Kampala, Uganda
Full Time
About the Organisation
Sokoni Africa Limited is a dynamic and innovative company committed to transforming African trade by providing smart, tech-driven solutions that connect producers, traders, and consumers across the continent. With a mission to bridge market gaps and enhance inclusive economic growth, Sokoni Africa has earned a strong reputation for transparency, efficiency, and empowering local businesses. The company fosters a vibrant and inclusive work culture rooted in integrity, collaboration, and continuous learning, offering employees meaningful career growth, flexible work arrangements, and a sense of purpose in driving social impact.
Since its inception, Sokoni Africa has evolved from a small regional startup into a trusted pan-African marketplace enabler with a growing footprint across multiple African countries. Its innovative business model integrates digital platforms, data analytics, and logistics to streamline market access and supply chains. Guided by core values of accountability, innovation, sustainability, and customer-centricity, Sokoni Africa embraces corporate social responsibility through community empowerment initiatives, support for smallholder farmers, and environmentally conscious practices. With a team of dedicated professionals and a steadily expanding network, Sokoni Africa continues to redefine how Africa trades and connects. Learn more at www.sokoniafrica.com.
Sokoni Africa Limited is looking for a motivated and cheerful Hotel Receptionist to become a vital part of our team. The Hotel Receptionist will be responsible for creating a welcoming atmosphere for our guests, managing check-in and check-out processes, and addressing guest inquiries with professionalism and courtesy. Your role will significantly contribute to the overall guest experience at our hotel.
Job Title
Hotel Receptionist job at Sokoni Africa Limited
Sokoni Africa Limited
Job Description
Duties, Roles and Responsibilities
Key Responsibilities:
Warmly greet and assist guests upon arrival
Manage guest check-in and check-out efficiently
Handle reservations and update booking systems as needed
Respond to guest inquiries and provide information about hotel services and local attractions
Address and resolve guest complaints with a focus on customer satisfaction
Process financial transactions and maintain accurate guest records
Collaborate with other hotel staff to ensure guests’ needs are met

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Requirements
High school diploma or equivalent is required
Previous experience in hospitality or customer service will be an advantage
Strong communication and interpersonal skills
Proficiency with hotel management software and Microsoft Office
Excellent organizational and multitasking skills
Able to work in a fast-paced environment and remain calm under pressure
Attention to detail and a commitment to providing great customer service
How to Apply