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Hotel Receptionist job at Sokoni Africa Limited | Apply Now

Are you looking for administrative jobs in Uganda 2024 today? then you might be interested in Hotel Receptionist job at Sokoni Africa Limited

Kampala, Uganda

Full Time

Deadline: 

3 Dec 2024

About the Organisation

Sokoni Africa Limited is a dynamic and innovative company committed to transforming African trade by providing smart, tech-driven solutions that connect producers, traders, and consumers across the continent. With a mission to bridge market gaps and enhance inclusive economic growth, Sokoni Africa has earned a strong reputation for transparency, efficiency, and empowering local businesses. The company fosters a vibrant and inclusive work culture rooted in integrity, collaboration, and continuous learning, offering employees meaningful career growth, flexible work arrangements, and a sense of purpose in driving social impact.

Since its inception, Sokoni Africa has evolved from a small regional startup into a trusted pan-African marketplace enabler with a growing footprint across multiple African countries. Its innovative business model integrates digital platforms, data analytics, and logistics to streamline market access and supply chains. Guided by core values of accountability, innovation, sustainability, and customer-centricity, Sokoni Africa embraces corporate social responsibility through community empowerment initiatives, support for smallholder farmers, and environmentally conscious practices. With a team of dedicated professionals and a steadily expanding network, Sokoni Africa continues to redefine how Africa trades and connects. Learn more at www.sokoniafrica.com.

Sokoni Africa Limited is looking for a motivated and cheerful Hotel Receptionist to become a vital part of our team. The Hotel Receptionist will be responsible for creating a welcoming atmosphere for our guests, managing check-in and check-out processes, and addressing guest inquiries with professionalism and courtesy. Your role will significantly contribute to the overall guest experience at our hotel.

Job Title

Hotel Receptionist job at Sokoni Africa Limited

Sokoni Africa Limited

Job Description

Duties, Roles and Responsibilities

Key Responsibilities:

  • Warmly greet and assist guests upon arrival

  • Manage guest check-in and check-out efficiently

  • Handle reservations and update booking systems as needed

  • Respond to guest inquiries and provide information about hotel services and local attractions

  • Address and resolve guest complaints with a focus on customer satisfaction

  • Process financial transactions and maintain accurate guest records

  • Collaborate with other hotel staff to ensure guests’ needs are met

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

Requirements

  • High school diploma or equivalent is required

  • Previous experience in hospitality or customer service will be an advantage

  • Strong communication and interpersonal skills

  • Proficiency with hotel management software and Microsoft Office

  • Excellent organizational and multitasking skills

  • Able to work in a fast-paced environment and remain calm under pressure

  • Attention to detail and a commitment to providing great customer service

How to Apply


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