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Hospital Bill Audit Support job at UnitedHealth Group | Apply Now
Are you looking for Administrative jobs in USA 2024 today? then you might be interested in Hospital Bill Audit Support job at UnitedHealth Group
Dallas, TX, USA
Full Time
About the Organisation
UnitedHealth Group is a healthcare and well-being company focused on improving health outcomes for millions of people. The company leads a connected team of 340,000 professionals worldwide whose contributions help make healthcare better for all by powering the UnitedHealth Group enterprise, which includes UnitedHealthcare and Optum. As part of its dedication to improving the lives of others, UnitedHealth Group strives to provide people with jobs they’re passionate about, along with professional development opportunities and benefits, as eligible, to support their health and well-being. The company is also committed to using its collective power to make a positive impact on its communities. These efforts align with UnitedHealth Group's motto of “Caring. Connecting. Growing together." A flexible employer, UnitedHealth Group promotes a healthy work-life balance, with half of its jobs being remote-friendly. Along with hybrid to 100% remote opportunities, the company has enabled part-time, flexible schedule, and temporary jobs in medical & health and other fields.
UnitedHealth Group provides health insurance coverage and benefits services to consumers and clients in all 50 U.S. states and in 120+ countries around the world. A leader in helping consumers lead healthier lives and in improving the healthcare system, the company invests around $3 billion annually in technology and innovation, each year processing more than 600 billion digital transactions. UnitedHealth Group has been named to Diversity MBA magazine's list of the Best Places for Women and Diverse Managers to Work, as well as lists of the Top 100 Military-Friendly Employers and Fortune magazine's World’s Most Admired Companies.
Headquarters: Minneapolis, Minnesota
Website: https://www.unitedhealthgroup.com/
Job Title
Hospital Bill Audit Support job at UnitedHealth Group
UnitedHealth Group
Job Description
Requisition Number: 2257348
Job Category: Admin Support Services
Primary Location: Dallas, TX, US
(Remote considered)
In this role, the HBA Operations Support team member performs outbound calls and general administrative duties and serves as the main provider contact for the audit team. This position will coordinate with internal stakeholders as well as hospitals nationwide to ensure that all workflows associated with the audit process are completed. The HBA Support team member plays a pivotal role in building and retaining relationships with providers, moving our audits to completion, and by so doing, creating savings for our clients and revenue for Optum.
The HBA Operations Support is a relationship builder and will engage with hospitals and medical facilities through various modes of communication (electronic, written, telephone, etc.). Working as part of a high-energy team.
This position is full time. Employees are required to have flexibility to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours of the training will be during our normal business hours.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Duties, Roles and Responsibilities
Primary Responsibilities:
Performs outbound calls and general administrative duties and serves as the main provider contact for the audit team
Q Accountable for day-to-day tasks associated with obtaining facility contact and audit information as well as following up on requests for itemized bills and medical records.
Facilitates responses to general inquiries and data requests from both internal and external customers and works closely with providers to understand claims and expedite effective communication
Adheres to all HIPAA guidelines/regulations and maintains strict confidentiality.
Leverages in-house proprietary software platform and alerts manager of system issues or other issues impacting productivity.
Obtains information from multiple systems, including client claim systems.
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Qualifications, Education and Competencies
Required Qualifications:
High School Diploma / GED
Must be 18 years or older
2+ years of customer service experience
1+ years of experience managing high volume customer communication via phone
Healthcare industry experience
Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)
Ability to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.
Telecommuting Requirements:
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Soft Skills:
Strong interpersonal skills - must be able to build relationships quickly and work as part of a team.
Excellent communication skills, both written and verba
Comfort and skill using the telephone as a primary mode of communication
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C., Maryland Residents Only: The hourly range for this role is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
How to Apply
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Now Button" Below to submit your Application
Deadline: 21st December 2024
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