Head of Strategic Business Development - East Africa job at NFT Consult Limited | Apply Now

The NFT Business Growth Model framework is essential for developing and delivering annual key performance indicators (KPI) and impacting and sustaining the growth of regional business units.

Regulatory Compliance and Governance:

• Oversee and ensure that all regional business units comply with legal, tax, and social security requirements, including business licenses, permits, certificates, and insurance coverage.

• Collaborate with finance and audit teams to support the completion of annual audits and regulatory compliance reviews.

Talent Development and Team Leadership:

• Lead the recruitment, training, and development of high-performing business unit managers to achieve strategic objectives.

• Establish performance management systems and conduct bi-annual performance reviews to ensure accountability and achievement of individual and team goals.

• Mentor and coach business unit managers, fostering a culture of continuous improvement and leadership within the team.

Business Development and Service Delivery Excellence:

• Drive business development initiatives by setting strategic sales targets, developing growth plans, and ensuring that each unit meets or exceeds these targets.

• Support business unit managers in designing solutions that align with client needs and NFT’s offerings, ensuring proposals are tailored to client’s specific challenges and objectives.

Client Retention and Relationship Management:

• Develop and oversee customer retention strategies for key accounts, ensuring a high level of service delivery and client satisfaction across the region.

• Foster strong client relationships by leveraging networks, engaging in consultative discussions, and supporting managers in retaining key accounts.

Sales and Revenue Growth:

• Establish sales targets for each business unit and ensure accurate forecasting, tracking, and reporting of sales performance.

• Monitor CRM systems for data accuracy and consistency, using insights to drive sales initiatives and track progress on strategic goals.

Operational and Strategic Reporting:

• Compile and submit comprehensive progress reports on regional business risks, performance metrics, budget allocations, and strategy objectives.

• Monitor and evaluate overall business health across East Africa, making data-driven adjustments to meet corporate goals.

Market Expansion and Strategic Client Engagement:

• Identify and develop relationships with key decision-makers within potential client organizations to build a robust pipeline of new business opportunities.

• Support business unit managers in prospecting and arranging meetings with prospective clients, enhancing NFT’s footprint in East Africa.

Network Building and Stakeholder Engagement:

• Leverage and expand regional networks to strengthen NFT’s brand presence, build partnerships, and secure new business.

• Represent NFT Consult at key industry events, trade shows, and client meetings, enhancing visibility and credibility in Southern Africa and Rwanda.

Project Execution and Support:

• Oversee the execution of strategic projects from HQ within each business unit, guiding to ensure successful implementation and alignment with NFT’s standards.

• Act as the main point of contact for regional projects, ensuring cross-functional coordination and timely delivery of project milestones.