Head Digital Wallet job at ABSA Bank | Apply Now

Preferred Experience

• At least 8 years’ work experience, 3 of which should have been in a similar capacity with a proven track record.

• 5 years of commercial experience, leading teams, creating strategies for business growth and managing cross function teams.

• Experience driving the implementation of go-to-market strategy, and monitoring execution through others.

• Business competencies including business and commercial acumen, driving cross function teams, customer experience, execution, lead management, strategic partnership building, stakeholder management, leadership.  

• In-depth understanding of Financial Technology (Fintech) and mobile wallet trends.

• Maintain up to date knowledge of competitor and local market activity

Technical Competencies

• Able to form a definitive growth strategy and build a digital wallet business model that can help the wallet build market share amidst the competitive landscape.

• Can use an extremely broad range of influencing approaches, tactics and styles to engage effectively with the stakeholder landscape, whilst recognising the cultural context.

• Naturally inquisitive and successful in researching key issues. Can reflect on what needs to happen next, what might get in the way, and therefore what needs to be put in place to ensure progress. Is aware of what constitutes best practice in the commercial and Fintech sector and strives to deliver this.

• Creates a commercial and customer-oriented team framework that ensures that tasks are performed by staff members with appropriate capacity and authority level (based on knowledge, skills and competence).

• Effective in establishing appropriate goals and objectives and can ensure that they are disseminated to cross functional teams and delivered on time and within budget.

• Inculcates a culture of mobile wallet growth –leadership, accountability, high-performance teams, customer and market focus, robust solutions, alignment, discipline, speed and quality.

• Implements incentives and metrics to support such agility.

• Assess the organization’s vision, goals, objectives, and strategies to identify the desired future. Can analyse the existing organizational structure, policies, politics, problems, opportunities, technology, etc., to build a compelling business case for change.

• Anticipates internal and or external business challenges and/or regulatory issues and leads process, product, or service improvements.

• Safeguards ROI of an organisation by ensuring the right investments are being made in at the right time for the right reasons.

• Understands financial concepts and terms, can use them to describe events and can incorporate the same in problem solving and decision making.

Behavioural and Cognitive Competencies 

• Knows own strengths and limits; aware of own emotions and the effect they have on others and has the self-control to keep disruptive emotions and impulses in check.

• Interacts with people (colleagues, customers, stakeholders and the public at large) in different social and cultural environments, showing respect and positive regard for them in an ethical and appropriate that are consistently with the values of the organization.

• Able to change plans, methods, opinions, or goals considering new information, with the readiness to act on opportunities. Highly effective in adapting to differing environments.

• Inculcates a digital mind-set in the organization, institutionalising cross-functional collaboration, flattening hierarchies, devolving decision making to smaller teams, and building environments that creatively partnering with external companies to extend necessary capabilities to encourage the generation of new ideas and developing more iterative and rapid ways of doing things.

• Implements incentives and metrics to support such agility.

• Have a strategic approach to personal and professional development actively seeking feedback from others to which they will respond by establishing self-development goals.

• Seek to experience a range of relevant career opportunities in the context of a long-term plan enabling them to deliver the truly outstanding contribution required.

• Delivers results and has significant impact on an organization through the teams managed.

• At a basic level, are proactive, never reactive, and don’t need to be told what to do. At the highest, will recognise and bring into the organisation significant opportunities where technical solutions and business opportunities meet to create strategic advantage.

• Is not afraid to speak their mind and is always prepared to raise difficult issues with others in the face of actual or expected opposition from colleagues.

• Be personally robust and self-confident in pursuit of their objectives for the customer segment and the organisation.

• Maintain a positive "can-do" attitude to achieve what they know needs to get done.

• Capable of developing a sound understanding of the motives, needs and concerns of others and develop a deep understanding of their complex stakeholder network. Can anticipate the motives and expectations of others effectively.

• Team members feel included, valued, and trusted, such that they work impactfully with each other and with other teams.

• Has the emotional intelligence to understand and manage own and other emotions.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)