Graduate Trainee-Software Development job at Jubilee Life Insurance | Apply Now

Responsibilities:

• Analyzing (Performing research) business processes and Performing research on an organization’s current technology needs to develop recommendations for improvements to existing systems or processes and services.

• Working with software developers in a team environment to test new software releases.

• Participate in Designing/maintaining and updating new software applications, web solutions, and business reports or improving existing ones based on client/business needs

• Help with the software implementations by providing training and support for the staff who will operate the software/systems. (Preparing user manuals/ learning guides for systems developed).

• Setting up new computers, networks, and software for new employees.

• Provide low-level network administration services and assist in the first line of support for network infrastructure.

• Monitoring the health of the overall network and in-house legacy systems used, reporting problems and incidents as necessary.

• Providing support to IT staff responding to user requests.

• Communicate and coordinate customer/client concerns relating to IT.

• Installing operating systems and other computer software applications on new computers.

• Coordinating with other departments to ensure that all technology is working properly for the company.

• Supporting the maintenance of existing computer systems, including troubleshooting/debugging problems with hardware and software (technical support.

• Meet with business teams and technical support staff to evaluate and assess user satisfaction.

• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.

• Organize and maintain IT resources.

• Assisting with computer network security by scanning for vulnerabilities and viruses

• Performing research at a supervisor’s request.