GM – Clearing & Forwarding job at People Brand | Apply Now

General Business

• Oversee day-to-day business operations

• Responsible for the budget, business plan, reporting and general management of the office

• Set up an efficient clearing and forwarding unit within the company.

• Provide leadership at all levels of the organization

• Communicate and embody the company vision and values

• Build up the company by recruiting, interviewing, hiring, and mentoring new talent

• Define and implement policies and performance standards

• Evaluate employee performance and provide additional coaching and support as needed

• Assess departmental and company performance and devise plans for improvement

• Manage profit and loss statements and account for costs and revenues

• Allocate budget resources for supplies, equipment, marketing, and personnel

• Ensure all regulatory requirements to engage in clearing and forwarding business are met.

• Participate in coordinating external audits and making follow up on implementation of recommendations suggested by external auditors to strengthen the governance, risk management and internal control environment.

Business Development & Growth

• Identify opportunities to grow business and source for clients.

• Facilitate, track, monitor and report on implementation of departmental work plans and budgets on quarterly, bi-annual and annual basis

• Lead the response to tenders and RFQ’s.

• Negotiate with shipping lines, airlines, transporters and agents.

• Manage customer relationships.

• Motivate and drive the Commission sales team for achieving set targets

• Develop personal relationships with high value accounts

• Network with key industry players for expanding trade lines volumes

Operations

• Oversee the entire clearing and forwarding process to ensure timely delivery of services.

• Hands-on in maintaining operational excellence in the Operations Department

• Responsible for operational execution in the key sectors – travel in-country and to the group network

• Streamline operational processes and establish Standard Operating Procedures to maintain quality service

• Ensure KPI’s of freight operations are met for achieving productivity results