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Front Desk Attendant Job Opportunities – Arcadia Suites Hotel | Apply Now
Are you looking for Hospitality jobs in Uganda 2024? If yes, then you might be interested in Front Desk Attendant Job Opportunities – Arcadia Suites Hotel
Kampala, Uganda
Full-time
Arcadia Suites Hotel is a premier hospitality destination renowned for its blend of luxury, comfort, and personalized service, offering an exceptional stay experience for business and leisure travelers alike. With a mission to provide world-class hospitality through innovation, excellence, and attention to detail, the hotel has earned a strong reputation for its elegant accommodations, exceptional customer service, and commitment to exceeding guest expectations.
Since its establishment, Arcadia Suites Hotel has evolved into a distinguished name in the hospitality industry, continuously refining its services and expanding its reach to cater to a diverse clientele. The hotel fosters a welcoming and professional work culture, valuing employee growth, teamwork, and customer-centric service, with numerous career opportunities and flexible work arrangements that empower staff to thrive in a dynamic environment.
Driven by innovation, Arcadia Suites Hotel integrates modern technology and industry best practices to enhance guest experiences while maintaining operational efficiency. Rooted in core values of excellence, integrity, hospitality, and sustainability, the hotel upholds the highest standards of service and ethical business practices. As part of its corporate social responsibility efforts, Arcadia Suites Hotel actively engages in community initiatives, environmental sustainability programs, and charitable activities to create a positive societal impact.
With a growing presence and unwavering dedication to hospitality excellence, Arcadia Suites Hotel remains a preferred choice for travelers seeking sophistication and comfort. For more information, visit [Company Website].
Front Desk Attendant Job Opportunities – Arcadia Suites Hotel
Arcadia Suites Hotel
Arcadia Suites Hotel is a boutique hotel located in an upscale neighborhood in the heart of Kampala, with a rooftop bar and restaurant, but also the comfortable suites and hotel facilities which are catered to fulfill your every need to the highest of your expectations.
Job Summary: This is a full-time on-site role for a Front Desk Attendant at Arcadia Suites Hotel Kampala. The Front Desk Attendant will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing excellent customer service. This role entails assisting guests, managing check-ins and check-outs, handling inquiries, and ensuring a smooth guest experience.
Greeting and Welcoming Guests:
Warmly welcoming guests, clients, or patients upon their arrival.
Providing information about the facility, services, or office procedures.
Managing Check-In and Check-Out Processes (For Hotels and Hospitality):
Handling guest check-ins and check-outs efficiently.
Processing payments, issuing room keys, and providing information about amenities and services.
Answering Phones and Directing Calls:
Answering incoming calls promptly and professionally.
Directing calls to the appropriate department or person.
Taking and relaying messages accurately.
Handling Inquiries and Providing Information:
Responding to inquiries from guests, clients, or patients in person, by phone, or via email.
Providing accurate information about services, schedules, locations, and other relevant details.
Managing Appointments and Reservations:
Scheduling and confirming appointments or reservations.
Maintaining appointment logs and calendars.
Coordinating with other staff members to ensure smooth scheduling.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Phone Etiquette, Receptionist Duties, and Clerical Skills
Strong Communication and Customer Service skills
Previous experience in a similar role is preferred
Ability to multitask and work under pressure
Excellent organizational skills
Knowledge of hotel operations and reservation systems is a plus
High School diploma or Graduate
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
All candidates should send their updated CVs via Email to: fnb@arcadiakampala.com
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