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Fraud Investigator job at M-KOPA | Apply Now
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Fraud Investigator job at M-KOPA
Kampala, Uganda
Full Time
About the Organisation
M-KOPA, established in 2010, is a London-based fintech company operating in Kenya, Uganda, Nigeria, Ghana, and South Africa. Its mission is to provide affordable access to essential products and services through innovative financing models, combining digital micropayments with GSM connectivity. M-KOPA has earned recognition for its impact, including being listed in the Financial Times' "Africa's Fastest Growing Companies" rankings in 2022, 2023, and 2024, and being named in the TIME100 Most Influential Companies list in 2023 and 2024.
The company fosters a dynamic work culture that emphasizes innovation and employee growth, offering opportunities across various departments. As of 2024, M-KOPA has extended over $1.5 billion in credit to more than 5 million customers and employs over 3,000 staff members, with 30,000 sales agents across its markets. Its business model focuses on accessible financing for smartphones and digital services, utilizing daily repayment plans that align with customers' income patterns. M-KOPA's core values include customer-centricity, innovation, and financial inclusion.
The company actively engages in corporate social responsibility initiatives aimed at empowering underserved communities. For more information, visit their official website at www.m-kopa.com.
The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Job Title
Fraud Investigator job at M-KOPA
M-KOPA
Job Description
Job Title: Fraud Investigator
Organisation: M-KOPA
Duty Station: Kampala, Uganda
The Fraud Investigator will play a critical role in ensuring the efficient and effective operation of the business by leading efforts to identify, investigate, and recover fraudulent activities. The individual will be responsible for training various departments on fraud prevention, liaising with law enforcement agents, preparing regular reports on fraud-related activities, and providing recommendations for improving the credit quality of the loan portfolio. The successful candidate should have previous experience in fraud investigation, certifications in fraud examination, and a good understanding of relevant laws and regulations. Excellent interpersonal, communication, and computer skills are also required. This is an exciting opportunity for a highly motivated individual to make a real impact in a fast-paced and dynamic environment.
Duties, Roles and Responsibilities
Carry out field and desktop investigations of potential fraud instances.
Conduct due diligence and collect and report case findings regularly.
Develop proactive strategies in the field to discovering cases of fraud.
In coordination with the legal team, manage interactions with law enforcement related to confirmed fraud cases.
Support the team on closure of all fraud cases within stipulated timelines.
Support the fraud analyst in effecting DSR suspensions and act as a link with the sales team on DSR discipline.
Provide regular actionable feedback from customers, sales agents, and others related to fraud and credit insights that can improve the business
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INDUSTRIAL
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RESIDENTIAL
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INDUSTRIAL
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RESIDENTIAL
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COMMERCIAL
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COMMERCIAL
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COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Certification in a fraud related discipline, such as Certified Fraud Examiner (CFE).
Knowledgeable in identifying indicators of fraud through data mining and analytical exercises.
Understanding of criminal justice systems and processes
Comfortable interacting with various stakeholders, including customers, law enforcement, staff, etc.
Professional acting proactively and independently on long stints in the field, often in rural areas
Interpersonal skills to effectively communicate with and manage business expectations with key stakeholders and communicate findings effectively.
A positive, learning-oriented attitude and capacity for self-empowerment
Five years’ work experience in a professional role
Proficiency in Excel, PowerPoint, Word, and effective written and verbal communications
Proficiency in Swahili and English required, one or more additional languages preferred
How to Apply
If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!
Deadline: 24th March 2025
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